Cool& Post Purchase Survey
Cool& Post Purchase Survey is a Shopify App that allows ecommerce merchants to create localized surveys on their Thank You page to gather location-based insights. Customers can be asked short questions about how they found the store, why they made a purchase, or what almost stopped them, using various question formats. The app saves each answer with the order and customer's email for comparison of marketing channels by orders. It supports multiple languages, allows exporting answers to CSV, and syncing them to Klaviyo. However, there are not enough reviews to analyze at the moment.
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This app is really useful! The follow-up questions help us get more specific answers instead of vague responses like “social media.” Now we can easily identify which platforms our customers use and focus our efforts where they matter most. The branching setup took a little time to understand, but everything works smoothly now.
I really like this! Asking people about social media alone didn’t give us much useful information, so adding a follow-up question about the specific platform helped us understand where to focus our efforts. It took me a little while to figure out the branching logic, but everything is working smoothly now.
Does what it says. We use the NPS question to see how people feel straight after buying instead of waiting for reviews to come in. Export to CSV is handy for our team meetings. Would love to run surveys on the site too, not just the thank you page.
Really like this one. “Social media” as an answer never told us much, so we added a follow up asking which platform and now we know where to put our effort. Took me a minute to figure out the branching but works great now.
Fijne app! Wrote our questions in Dutch and our customers actually answer them. Simple to set up, answers every day.
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