EcomApps ‑ Copy AI
Copy AI: Rapid Product Importing & AI Descriptions Tool
Rating
4.6
feedback
49
chart
#2,284
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
6%
-
Less than a month
27%
-
Less than a year
55%
-
More than a year
0%
Reviews Summary
The reviews for the Copy AI Shopify App are mostly positive, highlighting its ease of use for importing products from AliExpress and other stores. Users appreciate the time-saving aspect of the app and the excellent customer service provided by the support team. Some users initially faced issues, but the prompt and helpful customer service quickly resolved them. However, there are a few negative reviews mentioning problems with the app not working and difficulties in contacting support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 4, 2024
no abre la app, no se que sucede
Store
Mi tienda
Using app
2 months
Gracias por comunicarte. Hemos probado la aplicación y parece estar funcionando correctamente por nuestra parte. Si aún tiene problemas, estaremos encantados de ayudarle más. No dude en contactarnos en [email protected] y lo ayudaremos a solucionar el problema. ¡Esperamos poder resolver esto por ti! Atentamente, El equipo de EcomApps
July 30, 2024
Absolutely a waste of money, apart from NEVER working, there is no way of contacting them for support. You thief are still charging me for a service that has never worked, and is uninstalled on my computer!
Dear CLICKMARTEC, Thank you for your feedback. We're sorry to hear about your experience with our app. We understand your frustration and want to clarify a few points. After receiving your message, our support team responded within 10 minutes to offer assistance. Unfortunately, we did not receive a follow-up from you, which might have delayed resolving the issue on your end. Regarding the charges, we have already processed a full refund, which typically takes 3-5 business days to reflect in your account. Please rest assured that we aim to provide a seamless and effective service, and we regret that you encountered difficulties. We take pride in the performance of our app and consistently receive positive feedback from other users. If you’re open to it, we would appreciate it if you could reconsider your review, as it does not reflect the standard of service we strive to maintain. If you need any further assistance, please don't hesitate to reach out to our support team. We're here to help. Best regards, EcomApps Support Team.
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