EcomApps ‑ Copy AI
Copy AI: Rapid Product Importing & AI Descriptions Tool
Rating
4.6
feedback
49
chart
#2,284
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July 30, 2024
Absolutely a waste of money, apart from NEVER working, there is no way of contacting them for support. You thief are still charging me for a service that has never worked, and is uninstalled on my computer!
Dear CLICKMARTEC, Thank you for your feedback. We're sorry to hear about your experience with our app. We understand your frustration and want to clarify a few points. After receiving your message, our support team responded within 10 minutes to offer assistance. Unfortunately, we did not receive a follow-up from you, which might have delayed resolving the issue on your end. Regarding the charges, we have already processed a full refund, which typically takes 3-5 business days to reflect in your account. Please rest assured that we aim to provide a seamless and effective service, and we regret that you encountered difficulties. We take pride in the performance of our app and consistently receive positive feedback from other users. If you’re open to it, we would appreciate it if you could reconsider your review, as it does not reflect the standard of service we strive to maintain. If you need any further assistance, please don't hesitate to reach out to our support team. We're here to help. Best regards, EcomApps Support Team.