Rating

4.8

feedback

297

Reviews

chart

#3,383

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    24%
  • Less than a month
    31%
  • Less than a year
    33%
  • More than a year
    6%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from ecommerce merchants. Users praise the app for its customizability, excellent customer support, and value for money. The app is described as user-friendly, smooth, and reliable, with features like cart upsells, free product additions, and celebration triggers that enhance the shopping experience. Customers appreciate the responsive and helpful support team, noting that they go above and beyond to assist with setup and customization. Overall, the app is highly recommended for improving cart functionality and increasing average order value (AOV). However, there was one negative review mentioning issues with multilingual support and currency settings.

Highlights

Customizability, User-Friendly Interface, Value for Money, Responsive Customer Support
Cart Upsells, Free Product Additions, Celebration Triggers
Reliability, Smooth Functionality
Enhanced Shopping Experience
Multilingual Support and Currency Settings Issues

Rating Breakdown

  • 5
    95% (282 ratings)
  • 4
    1% (4 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 94% (274)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 23, 2026

The BEST CUSTOMER SERVICE of any app on shopify and I've tried a lot. The app is also excellent... Using it for upsells and free gifts with purchase has increased our AOV from £50 to £70 and virtually eliminated customer saying they missed to add their gift. It's one of the best apps we have on our sites and one of the first apps we apply to new sites. Can't recommend enough!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2026

Looks great, easy to set up and super helpful customer support

Using app

6 months

Total reviews

5

Average rating

4.6

5 / 5 Share

April 21, 2026

Helpsdesk is very quick and helpfull and the features are great

Using app

3 months

Total reviews

1

Average rating

5.0

1 / 5 Share

April 11, 2026

Very poor customer support, no one helps, the UI looks very cheap and bad. Doesnt align with our store, when asks for help no one replies

Using app

19 days

Total reviews

10

Average rating

1.4

5 / 5 Share

March 30, 2026

The support if great. Very responsive and knowledgeable. Very happy to help

Using app

Over 2 years

Total reviews

4

Average rating

5.0

All reviews

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