All reviews

Rating Breakdown

  • 5
    88% (602 ratings)
  • 4
    5% (34 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (36 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Sept. 13, 2024

All my product prices are not updated with the prices I entered and the technical team has been very slow in resolving my issues. They said they will update me on the status of my issue but it has been 5 days and I still have not heard from them.

Using app

14 days

Total reviews

1

Average rating

1.0

Developer Reply

We sincerely apologize for any inconvenience you’ve experienced. I wanted to let you know that the issue has been fully resolved, and your store should now reflect the correct pricing. Harun from the Customer Success Team has emailed you. You can check and do the needful. Feel free to reach out to us at [email protected] for any further queries. Best Regards, Reshma CSM MLVeda

5 / 5 Share

Sept. 6, 2024

Problem solved in a quick time. Customer Service is SUPER! Special thanks to Harun!

Store

No Risk

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

Harun was incredibly helpful, resolving my issues quickly and without any stress. He was also very kind and supportive throughout the process. The app has been a great asset to my business, and the team is always ready to assist when needed. Highly recommend this app.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2024

Easy to use & set-up! There were some minor issues, but Harun from the team helped out for the same.

Using app

About 1 month

Total reviews

4

Average rating

4.0

5 / 5 Share

July 2, 2024

Thanks to Amol for supporting. He is very polite and explanatory. Dealt with me patiently. I appreciate the time taken to assist me. Thank you very much

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 1, 2024

Harun was super helpful and fixed my issues immediately without the stress and also very kind and supportive in the process. The app has served my business very well, the team are great and always there when you need them to jump on and sort something out. Highy recommended app.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2024

It was a great help. Definitely cleared all my doubts. Thank you Harun Rashid.

Store

Bombaim

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2024

Harun was very helpful, polite and quick in resolving my problem. Thank you, i am very happy with this app and assistance i get whenever i need it.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

4 / 5 Share

May 28, 2024

This app does currency conversion really fast and easy. App is easy to understand. Although sometimes prices get off by few percent, but support team gets the fixes really fast.

Using app

--

Total reviews

4

Average rating

4.5

5 / 5 Share

May 24, 2024

5 stars are not enough! The support of mlveda.com is incredible! The app is worth every euro one has to pay for it, and the support is top of the top class!! Thank you so much Harun Gorry, your support and the comunication was reference class!! Never thought that my shop-problem could be solved that fast and professionel!!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2024

Muy buen servicio al cliente

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2024

Great user support, quick responses. Works nicely

Using app

41 minutes

Total reviews

2

Average rating

5.0

1 / 5 Share

April 30, 2024

Worst app experience, its been 11 days havent received a solution to my issue since then, the tech team is apparently still working on it they keep on asking for 24 hours every 24 hours. The moment we turn it on sizes disappear and the currency switcher also isnt working properly.

Store

Ragavi

Using app

14 days

Total reviews

3

Average rating

3.7

Developer Reply

Hi Shreya, I want to extend my sincerest apologies for any inconvenience you've experienced. I understand the frustration caused by the delay in resolving the issue with your store. Our developer has been diligently working on it. Upon investigation, it became apparent that the heavily customized theme of your store was conflicting with the app code, leading to the issue you encountered. Our developer has been focused on finding a solution that ensures the app aligns seamlessly with your store's unique setup, facilitating your international sales growth. If you're considering a change in the theme in the near future, we're committed to making sure the app works smoothly with your updated setup. Thank you for your understanding and feel free to reach out to us at [email protected] for any queries. Best Regards, Reshma

1 / 5 Share

April 25, 2024

The worst support you can expect at the time of unsubscribing. Been trying to unsubscribe for more than a month their support team still says it's in process. Be very careful when you are subscribing. They will delay from their side and keep charging you.

Using app

8 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi, We sincerely apologize for any inconvenience. Our records indicate that our agent responded to your inquiry 3 months ago regarding the removal of the app from your store and halting subscription charges. For your reference, please review the email thread sent by [email protected]. It's important to note that according to Shopify's regulations if the app remains on your store, subscription charges will continue automatically. We understand this may be frustrating, and we're here to provide further clarification and assistance. Please don't hesitate to contact us at [email protected] with any questions or concerns you may have. We're committed to ensuring a smooth resolution for you. Best Regards, Reshma Customer Success Manager MLVeda

5 / 5 Share

April 22, 2024

The app is one of the best apps to handle multi country pricing. The support is helpful from setup to resolving any issues. Keep up the great work.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2024

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 15, 2024

Amol assisted with my query with patience and up to date information.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2024

Works well for what we need. The support is also quite responsive and has fixed any issues we have had.

Store

CSHE

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2024

L'app sembra funzionare correttamente. L'assistenza di Amol perfetta e veloce. Super disponibile.

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2024

Excellent backend support! VIjay was sooo quick and helpful!

Store

ANATINA

Using app

15 days

Total reviews

1

Average rating

5.0