Carter ‑ Discount code in cart
Carter, Discount field in Cart | Shopify app
Rating
4.0
feedback
22
chart
#9,767
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
18%
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Less than a month
23%
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Less than a year
36%
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More than a year
23%
Reviews Summary
The reviews for this Shopify app, Carter, are quite mixed. Some users praise the app for its functionality, quick customer support, and custom solutions provided. They appreciate the ease of use and the added professionalism it brings to their online store. However, there are also negative reviews highlighting issues with pricing, lack of transparency in charges, and difficulties in installation and support. Some users found the app overpriced for the features it offers and expressed frustration with the support availability and responsiveness. Additionally, there were concerns about the discount field not loading properly and delays in its appearance, impacting the user experience.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 12, 2023
Unfortunately the price is much to high for what this offers, and perhaps that would change if custom requests were free! I mean for 13 USD every month for an almost invisible coupon button you'd assume that's how it would work. Perhaps paying for custom jobs would be worthwhile if the app was 2$ a month or so. But especially since the support is only offered in the morning when we are the busiest and can't focus on shopify app management, made even briefer by the fact that we're on the west coast, this app is not worth it in my opinion. If I were a developer it might be worth it but the whole reason I would want a shopify app in the first place is to make my job EASY, not overcomplicate it with excess features being behind a paywall and only accessible to people who can code. I'm sure this app will be what some people are looking for, it's just not right for me and others who don't understand CSS.
Hi Elektrotek Distributors! We appreciate that you took the time to provide honest feedback about our app. We hear you and we're drafting ideas for how we can change our pricing to be more merchant friendly. We also agree that support should not only be available in the morning, we are currently staffing up to improve our support availability. We tried to reach out to you to see how else we can help but we can't find any support tickets from you, and it looks like you have already uninstalled our app. It seems like you gave our app a quick test run of ~45 mins before uninstalling. If you are open to trying our app again, we'd love to support you and help answer any questions you may have!
Oct. 17, 2022
I went for another app in the end because i had also other needs but the developper is very helpful and the app wors perfectly
Thank you for the kind review. I wish you the best.
Sept. 16, 2021
Quick, effective, responsive, thinking outside of the box ✨ We got a custom solution for our problem. It feels great.
Nov. 17, 2020
All I ever wanted was to have a discount box BEFORE all the check out info. Carter does that. I LOVE IT.
Oct. 17, 2020
DO NOT risk installing the app, they would charge you without any reason nor notification. I was charge $12.99 suddenly and they say I confirm their charging, so I delete the app and reinstall, find it shows $0 fee on the confirmation page but turn out I was charged $5.2 AGAIN!
Thanks for the feedback. There was a confusion here, let me sort it out. Shopify displays an Accept Charge gate screen which indeed shows that $0 will be charged, that a free trial will begin and that a monthly fee will be charged. I agree with you that it’s confusing, sadly app developpers like us have no control over that, Shopify owns and controls the content and design of this screen. That being said, no Shopify app can charge a fee without the consent of the store owner, and that consent is given when clicking on the Approve charge button, on that same screen. Also, our pricing is displayed in the Shopify App listing page where the app is installed. That being said, we can refund the charges, either us directly if you reinstall the app or via [email protected].
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