Carter ‑ Discount code in cart for Shopify

Carter ‑ Discount code in cart

Carter, Discount field in Cart | Shopify app

Rating

4.0

feedback

22

Reviews

chart

#10,433

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    18%
  • Less than a month
    23%
  • Less than a year
    36%
  • More than a year
    23%

Reviews Summary

The reviews for the Shopify App are mixed, with both positive and negative feedback. Positive aspects include quick and effective customer service, custom solutions provided by the developer, and the app's ability to add a discount box before the checkout info. Customers appreciate the professionalism and functionality the app adds to their store, as well as the ease of use and quick response from the support team. However, negative feedback revolves around the high price of the app, issues with billing and charges without notification, and difficulties with installation and support. Some users also mentioned delays in the discount field loading on the cart page, impacting the user experience.

Highlights

Positive aspects include quick and effective customer service, custom solutions provided by the developer, and the app's ability to add a discount box before the checkout info.
Negative feedback revolves around the high price of the app, issues with billing and charges without notification, and difficulties with installation and support.
Customers appreciate the professionalism and functionality the app adds to their store, as well as the ease of use and quick response from the support team.
Some users mentioned delays in the discount field loading on the cart page, impacting the user experience.

Rating Breakdown

  • 5
    64% (14 ratings)
  • 4
    18% (4 ratings)
  • 3
    5% (1 ratings)
  • 2
    5% (1 ratings)
  • 1
    9% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

Jan. 12, 2023

Unfortunately the price is much to high for what this offers, and perhaps that would change if custom requests were free! I mean for 13 USD every month for an almost invisible coupon button you'd assume that's how it would work. Perhaps paying for custom jobs would be worthwhile if the app was 2$ a month or so. But especially since the support is only offered in the morning when we are the busiest and can't focus on shopify app management, made even briefer by the fact that we're on the west coast, this app is not worth it in my opinion. If I were a developer it might be worth it but the whole reason I would want a shopify app in the first place is to make my job EASY, not overcomplicate it with excess features being behind a paywall and only accessible to people who can code. I'm sure this app will be what some people are looking for, it's just not right for me and others who don't understand CSS.

Using app

About 1 hour

Total reviews

3

Average rating

4.0

Developer Reply

Hi Elektrotek Distributors! We appreciate that you took the time to provide honest feedback about our app. We hear you and we're drafting ideas for how we can change our pricing to be more merchant friendly. We also agree that support should not only be available in the morning, we are currently staffing up to improve our support availability. We tried to reach out to you to see how else we can help but we can't find any support tickets from you, and it looks like you have already uninstalled our app. It seems like you gave our app a quick test run of ~45 mins before uninstalling. If you are open to trying our app again, we'd love to support you and help answer any questions you may have!

5 / 5 Share

Oct. 17, 2022

I went for another app in the end because i had also other needs but the developper is very helpful and the app wors perfectly

Store

LINENZ

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind review. I wish you the best.

5 / 5 Share

Sept. 16, 2021

Quick, effective, responsive, thinking outside of the box ✨ We got a custom solution for our problem. It feels great.

Store

Wodal

Using app

9 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 17, 2020

All I ever wanted was to have a discount box BEFORE all the check out info. Carter does that. I LOVE IT.

Using app

3 months

Total reviews

5

Average rating

5.0

1 / 5 Share

Oct. 17, 2020

DO NOT risk installing the app, they would charge you without any reason nor notification. I was charge $12.99 suddenly and they say I confirm their charging, so I delete the app and reinstall, find it shows $0 fee on the confirmation page but turn out I was charged $5.2 AGAIN!

Using app

4 months

Total reviews

3

Average rating

3.7

Developer Reply

Thanks for the feedback. There was a confusion here, let me sort it out. Shopify displays an Accept Charge gate screen which indeed shows that $0 will be charged, that a free trial will begin and that a monthly fee will be charged. I agree with you that it’s confusing, sadly app developpers like us have no control over that, Shopify owns and controls the content and design of this screen. That being said, no Shopify app can charge a fee without the consent of the store owner, and that consent is given when clicking on the Approve charge button, on that same screen. Also, our pricing is displayed in the Shopify App listing page where the app is installed. That being said, we can refund the charges, either us directly if you reinstall the app or via [email protected].

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more