Shuttle Art review for Carter ‑ Discount code in cart
Oct. 17, 2020
DO NOT risk installing the app, they would charge you without any reason nor notification. I was charge $12.99 suddenly and they say I confirm their charging, so I delete the app and reinstall, find it shows $0 fee on the confirmation page but turn out I was charged $5.2 AGAIN!
Thanks for the feedback. There was a confusion here, let me sort it out. Shopify displays an Accept Charge gate screen which indeed shows that $0 will be charged, that a free trial will begin and that a monthly fee will be charged. I agree with you that it’s confusing, sadly app developpers like us have no control over that, Shopify owns and controls the content and design of this screen. That being said, no Shopify app can charge a fee without the consent of the store owner, and that consent is given when clicking on the Approve charge button, on that same screen. Also, our pricing is displayed in the Shopify App listing page where the app is installed. That being said, we can refund the charges, either us directly if you reinstall the app or via [email protected].
