All reviews

Rating Breakdown

  • 5
    93% (174 ratings)
  • 4
    4% (8 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 87% (163)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 3, 2024

ASSISTENZA OTTIMA, MOLTO CONSIGLIATO

Using app

7 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2024

This app has been very helpful to host my online courses and my membership. The support is very responsive and helps solve any issues I’ve come across. They’ve gone above and beyond and have taken my suggestions and added it to the app. It’s very user friendly, and the support is unmatched.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 31, 2024

Intuitive platform for both building courses and student navigation, and customer service is extremely efficient and pleasant to work with. Grateful to have this tool to help us reach our online audiences with course content!

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 22, 2024

I really like this app. Lightning fast support. The problem I reported was resolved the same day.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 7, 2024

Great app, great customer service !

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Courses Plus has been extraordinarily responsive to all requests for user support. They are fast and they get things done.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2025

Edit: Coming back almost a year later to double down on this review. Customer support is fast and accurate. App is simple to use on both ends. As a creator, making a course is a cinch. As a user, accessing and viewing the course is intuitive and easy. I had a few issues with buttons displaying and the customer service was great. Development team responded promptly and everything looks and works great.

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 2, 2024

Excellent customer service and awesome app! I highly recommend.

Store

Bodily

Using app

2 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 4, 2024

This app has a very nice and intuitive layout; courses are easy to create and also easy for the students to follow. It also has a very responsive and helpful customer service staff.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2024

This is a great app and they have AMAZING support. I highly recommend this app.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2024

Worth it! The chat support is great! Response time is super fast and you can ask for any kind of customization and they will help you with it. Keep up the good work guys!

Using app

6 months

Total reviews

5

Average rating

4.4

5 / 5 Share

July 17, 2024

Great app. Really user friendly and well priced, does exactly what I need it to. I had to contact support about one thing that I wasn't sure how to do and they fixed it for me in a matter of minutes. I would highly recommend to anyone wanting to sell their courses through Shopify.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 29, 2024

Great customer service and fast problem solving

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2024

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2024

amazing app and customer service!

Using app

About 1 month

Total reviews

16

Average rating

4.5

1 / 5 Share

May 22, 2024

The customer service isn't great. I paid $199 a month for almost a year and tried to downgrade to the $79 membership this month. After reaching out to the support team TWO times, I was finally responded to & told it's impossible for me to downgrade without paying $199 and then an additional $79 for the new membership all in the same month. I am cancelling this month due to me being forced to pay for 2 subscriptions. Hopefully you guys make downgrading more feasible in the future for your users.

Using app

8 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your feedback. We apologize for the inconvenience you experienced while trying to downgrade your subscription. Our apps billing functions according to Shopify billing policy : https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps#subscriptions Downgrading a subscription may require handling overlapping charges for the current and new plans. We're sorry this process wasn't clear and caused frustration. It might be not clear in the invoice you receive but in general you don't overpay for the consumption. As it's the way Shopify handles subscriptions we can't change the logic it bills merchants with. Please feel free to reach out back to us and we'll check together on how to resolve your problem.

5 / 5 Share

May 18, 2024

Wonderful customer service, help always on time! wonderful app for my eyewear masterclass. seamless integration process

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 7, 2024

Great app! Fairly user friendly and great customer support! Thank you!!!

Using app

3 months

Total reviews

3

Average rating

4.3

5 / 5 Share

May 3, 2024

This app was exactly what we needed. The staff and developers are so helpful and always available to answer any questions and offer solutions, which makes it even better

Using app

25 days

Total reviews

3

Average rating

5.0