Courses Plus : AI powered LMS

Promising App, but Plagued by Critical Bugs and Slow Support I was initially excited to use the Courses Plus app. It looks simple, the interface is clean, and it seemed like the perfect solution for creating courses on my Shopify store. I invested three days building out four different courses, intending to upgrade to a paid plan to get more lessons. Unfortunately, I cannot recommend this app in its current state. While the concept is great, the execution is hampered by significant bugs and a lack of effective support. Here are the main issues I encountered: Customization Doesn't Work: Basic but essential features, like changing the font colors or the background color of the course pages, simply do not work. My course is stuck with a pink background and red text that I cannot change. Content Management is Buggy: I tried to delete a cover image for a course, and the image remains. This makes it impossible to properly manage the course's appearance. I also experienced issues where content from different courses seemed to get mixed up. Unreliable Functionality: The "Congratulations" page for finishing a course appears on its own, without any way to adjust the timing or trigger. This creates a confusing experience for the user. Slow and Ineffective Support: When I reached out for help, the support team's only solution was to "transfer to a developer." I received no follow-up, and none of the critical issues were fixed. For an app creator, fast and accurate support is essential. Confusing Limitations: The free plan's limits are unclear. It's advertised as allowing 5 lessons, but it's not clear if that means one course with five lessons or five courses with one lesson each. This ambiguity makes it hard to evaluate the app properly before committing to a paid plan. Overall, I really wanted to like this app. The idea is solid, but the number of bugs and the lack of timely support made the three days I spent a waste of time and effort. I hope the developers can address these core problems, because the app has the potential to be a great tool if it worked reliably.

The customer service isn't great. I paid $199 a month for almost a year and tried to downgrade to the $79 membership this month. After reaching out to the support team TWO times, I was finally responded to & told it's impossible for me to downgrade without paying $199 and then an additional $79 for the new membership all in the same month. I am cancelling this month due to me being forced to pay for 2 subscriptions. Hopefully you guys make downgrading more feasible in the future for your users.