Covet Instagram Feed & Reviews
Build user-generated Instagram feed & Photo Reviews galleries
Rating
4.8
feedback
398
chart
#334
All reviews
Rating Breakdown
Review RSS Feed
June 25, 2020
Used application for over a year. It turned out that they take photos from instagram from instagram CDN and if instagram changes addresses then nothing works. The support never answered for several months of calls. Deleted. for developers - shopify can perfectly store files on its CDN with reference to products. It took me two days to write a replacement your service using Zappier and a couple of REST API calls.
Hi there - Our sincere apologies for not responding to your emails. We take pride in offering leading customer support and unfortunately in this instance, it seems our support software had incorrectly blocked incoming messages from your email address. It's something we are reviewing and working to ensure doesn't happen again. Unfortunately, Instagram's new API does have some issues that are affecting all Instagram apps. We have to work around this and to do so, we've increased our syncing times and we have an instant Sync Images button so you can quickly and easily get the images back. It's great to see that you were able to write a custom solution for one aspect of what our app can do, but this won't work on other stores, unfortunately. If you or anyone has any questions - contact us at [email protected] and we're more than happy to answer any questions and help out. -Dom, Co-founder
June 18, 2020
Brilliant app - we wanted to display some photography/branding we've done on our site and Covet Pics was really easy to use and does exactly what we needed it to without any complication. We looked at most of the picture gallery apps and this is by far the best!
June 17, 2020
Instagram photos regulary disappear on gallery, support said that this is normal and that I have to constantly go into the app and click "refresh" so it refresh the account URLs.. This is a nonsense that this app do not do that automatically...
We're really sorry to hear that you haven't enjoyed using our app. Instagram and Facebook's API have a bug that affects all apps using it. It's something they have acknowledged but have not committed to fixing and it means that occasionally, image URLs will change and need to be refreshed. Instead of leaving our users without any solutions, we have implemented workarounds on our end to help reduce the impact of this on our users. This includes the ability to Refresh images immediately and we also run automatic refreshes in the backend. We're glad to see you're still using the app on your store, and sincerely hope it's returning the boost to your conversion funnels and brand image that we strive to provide at Covet.pics! If anyone has questions about the Facebook API and how it affects their galleries, don't hesitate to reach out to us at [email protected] We're more than happy to help in any way we can as we continue to look at ways to reduce the impact of this on our users. -Dom, Co-Founder
June 15, 2020
This app even for free offers something that you cannot get for the money in other apps. I really appreciated the app. Thank you.
May 25, 2020
I reached out for help to add a title to my instagram shop-able section on my products pages, they did it really quickly, in a friendly manner with no mucking around. Great service!
May 25, 2020
Really is a good look having the feed on our website. Great customer service too. I had an issue where the feed wasn't visible because we lost connection to FB and they responded very quickly and problem solved! Mick
May 15, 2020
Does a good job for us. We're on the free level and would consider upgrading when we update the website next. Good customer support also.
May 10, 2020
5 STARS rating for this app. I love how the app creates my feed for Instragram. I highly recommend using this app.
May 9, 2020
App stopped working without any warning or notification. Support not responding. I’m deleting it. There are plenty of other options.
Hi there - We are really sorry that you had trouble with our app. We've tried to contact you multiple times but never heard back. It seems you initially contacted us on a weekend when support can take longer to respond to emails, something we apologize that you had to wait for. Covet.pics continues to work and we are dedicated to providing a reliable platform for all our users. We have a huge array of support guides available for any situation and it seems in this case that a simple refresh was all that was needed. If anyone has any questions or needs any help, please contact us at [email protected] and we will respond as quickly as possible. Our dedicated support team loves hearing from our users and helping them through any questions. -Dom, Co-Founder
May 4, 2020
Great App! I had trouble trying to set it up in my store (not the apps fault, I just have no idea what I'm doing) and Tom was able to set it up for me really quickly & without any fuss! Thanks so much!
May 2, 2020
À ce jour, je n'ai rencontré aucun problème avec cette application. Très facile a installé et à configurer. Ce met rapidement à jour, je recommande ++++ !
Using app
Over 1 year
Total reviews
7
Average rating
4.1
April 27, 2020
Great app and it has great features !! Help support was there when i needed and solved all my problems !! 5/5 !!
April 23, 2020
Really good app, works perfectly with my theme. Great customer service, I totally recommend this app
April 21, 2020
Tech support were super helpful & installed the gallery for me. Everything now runs smoothly & in the right place. Thanks! X
April 17, 2020
Fab app and the team are really helpful, it works seamlessly with my Shopify store and makes it look very professional
April 15, 2020
So far so good. It is really easy to connect the app with Instagram. The rest pretty much happens by itself. I had an issue with the format of the pop up window. I got in touch with Covet pics team and they got back to me super quickly. I am really happy with the app. I am also glad they have a Free plan available. I just started trading and it is nice to be able to use some of the features for FREE.
April 8, 2020
This app is very clean looking with amazing aesthetics that will enhance any store's website. Tom F was extremely helpful and very quick to respond. Overall, I highly recommend using this app!
Sept. 28, 2020
Recommended to everyone.nice interface. There is no other app like this.and developer are very helpful.just awesome ❤️❤️❤️❤️ .
April 5, 2020
Love this app so much! The best insta gallery app I have found so far for the price. I love the ability to customize the look of the hover!