All reviews

Rating Breakdown

  • 5
    90% (179 ratings)
  • 4
    4% (8 ratings)
  • 3
    2% (3 ratings)
  • 2
    2% (3 ratings)
  • 1
    4% (7 ratings)

Reviews with Text

  • 100% (200)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 10, 2020

they are super helpful via the live chat! just installed the app today (simple to install) and so far so good!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2020

Great replacement for the native Shopify integration with Instagram which is no longer available. Actually works even better, with more options for configuration. Great service as well in responding to questions very quickly and effectively.

Using app

About 3 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

March 2, 2020

great app. I was forced to get an app as the theme was changing on my shopify store. great customer service and easy instal.

Store

Ovae

Using app

5 days

Total reviews

2

Average rating

5.0

4 / 5 Share

March 2, 2020

Lots of options to choose from with gallery style, look and feel. Easy to access support, and very helpful with initial set up too. Happy to recommend.

Using app

Over 1 year

Total reviews

4

Average rating

4.5

5 / 5 Share

Feb. 26, 2020

We downloaded this app for our website's home page & I am so impressed with the app's design capability. We've been able to customise the grid to suit our brand aesthetic perfectly. Very helpful customer service & easy to use interface.

Using app

About 23 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 25, 2020

Great customer service. Love the addition to the website.

Using app

12 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 24, 2020

Really simple to use and to implement on the site. When I had issues the techs at covet pics were very quick to help me resolve them. Highly recommend.

Using app

12 days

Total reviews

5

Average rating

4.8

5 / 5 Share

Feb. 23, 2020

I've downloaded a few, this is by far THE best one! Easy and clear instructions to set up. I have the vantage theme and embedding code for my theme is always tricky but this app works so well with it!

Using app

13 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2020

Tried 3 Apps and this one is the best. Many customizations are available for free like padding and amount of images/columns for desktop and mobile. Whole setup took about 5 mins.

Using app

14 minutes

Total reviews

2

Average rating

3.5

5 / 5 Share

Feb. 20, 2020

This app was so easy to install..the instructions were so simple, so impressed with the service..highly recommend

Using app

1 day

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 19, 2020

O aplicativo é incrível, me salvou ainda mais depois que o instagram mudou sua política e minha funcionalidade nativa parou de funcionar, obrigado.

Using app

1 day

Total reviews

14

Average rating

5.0

1 / 5 Share

Feb. 5, 2020

The app wouldn't connect to an Instagram account. It just kept giving me error messages. Giving up after several attempts and wasted time.

Using app

5 minutes

Total reviews

7

Average rating

3.7

Developer Reply

We're sorry that you had a bad experience with Covet.pics! We've tried to contact you to help but have not heard back from you. Now that Instagram's API is deprecated, users have to connect to Instagram via Facebook Business pages and it also requires an Instagram Business Account. There are a few steps to set it all up but we've made an in-depth guide that you can follow in our Help Center. As well, we're always happy to help diagnose and explain further if you contact us at [email protected] We'd be more than happy to help you and any other users with their setup so feel free to contact us anytime and we'll answer as soon as we can. Thank you, Dom

2 / 5 Share

Jan. 16, 2020

Worked well when it was first installed... then stopped working. Will not reconnect or update my social accounts.

Store

SCARCI

Using app

Almost 2 years

Total reviews

1

Average rating

2.0

Developer Reply

We're really sorry that you had trouble using our app! We have tried to contact you to help you get this setup and working for you but have not heard back from you. Our team is always available and happy to help in any way we can and we'd love to help get this connection sorted for you so that you can use the app to its full potential. If you have more questions or want any help at all, contact us at [email protected] If you have any issues or have any questions regarding connecting or setting the app up, please let us know and we will help you as fast as we can. Thanks, Dom

3 / 5 Share

Oct. 31, 2019

This is a 5-star app with 3-star service. The app does not meet my needs in its current incarnation. My request to add additional functionality was denied albeit politely. It should be noted that I agreed to pay for such functionality. I'm not trying to get something for free. It is ridiculously easy to add search functionality to the isotope.js grid so that customers can search and/or filter images. Whatever! What bothers me are the lies. Don't BS me by saying that it is very server intensive to manually rearrange images to the extent that they must charge merchants $49/mo. Hello!?!? I simply requested that you add one (1) business feature to my Basic plan. I don't need any of that other jazz. So, they get a 3-star for being unaccommodating.

Using app

About 22 hours

Total reviews

61

Average rating

3.2

5 / 5 Share

Oct. 22, 2019

We've been using this app for a few years and love it! The customer service is fast and efficient. They're really willing to go the extra mile and solve your problem.

Store

Minzuu

Using app

Over 1 year

Total reviews

5

Average rating

4.8

5 / 5 Share

Oct. 21, 2019

I love the app and really appreciate the fast customer service! My only request is that you can move around the photos at a lower price point package.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 14, 2019

Got a little lost at the start due to rushing. But now very happy. I recommend this app for sure. For stressed out OCD shop owners it WORKS. :) Eric

Using app

15 days

Total reviews

4

Average rating

4.0

1 / 5 Share

Aug. 2, 2019

Unfortunately the idea of this app is perfect, but execution is really not well thought through. If you tag products to only some images and some not... the ones without will have a massive white space. And yes it can be taken away with CSS, but then you take away the share icons too.. Which means inconsistency. Any professional website wouldnt be able to work with those conditions. and this at the price of 50$ a month. Step it up!

Using app

2 days

Total reviews

2

Average rating

1.0

Developer Reply

Hi there, your detailed feedback in our many emails has been a great insight but as you are the only person that has requested this option, and because we have offered multiple solutions using CSS and without it, we cannot build this feature just for you. Our app is designed to be a lookbook gallery app with the primary intention of converting more sales for you so it makes sense to have the product section of the popup a permanent and prominent feature. Tagged products help customers visualize their potential purchase and having access to an Add to Cart button directly next to an image is a huge incentive for customers to purchase your products. We have offered you multiple solutions for what you are trying to do with the app, as we would offer to any user wanting customized features from our app. The reason we added the Custom CSS option is so that users can customize the app to their needs or they can ask us to customize it if they need some help, something which we are more than happy to do if it's possible. We have thousands of users who use our app every day as a central part of their website and to them, the space you want us to change for all of them, is perfectly functional and a primary part of why they enjoy the app so much. We appreciate all feedback and we've added your requests to our feature requests list in case we can find a way to add this in the future. If you have any more questions or want to discuss this further, please send us an email at [email protected] and we'd be more than happy to discuss this further. We can see you're still using the app so we hope that you enjoy your continued use of Covet.pics -Dom, Co-Founder

5 / 5 Share

May 24, 2019

Such a great feature! I wish I knew about it earlier, it's really powerful to leverage tagged Instagram photos on my website AND make them shoppable

Using app

3 days

Total reviews

19

Average rating

4.8

5 / 5 Share

May 14, 2019

I really like the simplicity of this app. All I had to do was install to Shopify, create a page, copy and paste the code into the page and poof. All the pictures from my Instagram account show up.

Using app

About 14 hours

Total reviews

2

Average rating

5.0