Great White North Pottery Supplies review for Booking App Schedule Cowlendar
Oct. 15, 2025
Aweful to navigate - chat is quick response but don't seem to know how to ask the right questions to get your needs met. They just tell you yes we can do that without fully understanding what you want. After sharing multiple times what I was looking for, they wasted a TREMENDOUS amount of my time only to find out, oh no we cannot do this. I
I am really sorry to read your message because we genuinely tried our absolute best to help you and make the app work exactly the way you wanted. After you left this review, we spent a lot of time together on the live chat (and through email) to understand every detail of your request. We even shipped new features inside the app that were never part of your original plan and that we never advertised. You did not pay for these features but we still built them for you, completely changing our roadmap and reorganizing our team just to match your needs as closely as possible (and i'm proud we were agile enough to make it possible). We also tried to reach you through every possible channel to make sure everything was clear and properly handled. At the end of the day, we are all humans. Getting a 1 star review for things which we went far beyond what was expected is honestly quite tough. We truly did everything we could to solve your issue and adapt the product around your expectations, with the best intentions. If you ever want to revisit the conversation or clarify anything, I will be here to help.
Appointment Booking app to sell event, rental calendar & Zoom