CP24 Form Builder, File Upload for Shopify

CP24 Form Builder, File Upload

Form builder, File upload & Custom forms with drag and...
Developer
CloudPlug24
Rating
4.6
Feedback
25
Reviews
Chart
#3,347
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews are overwhelmingly positive, with most users praising the app for being easy to set up, intuitive to use, and flexible enough to build a wide range of custom forms, including contact forms, registration forms, wholesale applications, and custom order forms. A major strength highlighted repeatedly is the support team: reviewers describe them as quick to respond, kind, knowledgeable, and willing to help with both simple questions and more complex customizations. Many users also appreciate that the app can handle features like file uploads, CAPTCHA, email notifications, customer tagging, and form storage, and several mention that the app offers strong value for the price. The main negatives are limited but important. A few reviewers report missing or restricted features in the free plan, especially file upload, which caused frustration when the app did not match expectations. There are also isolated but serious complaints about reliability, such as forms not being sent to email, which led to lost business. Overall, the app is seen as a strong, dependable form builder with excellent support, but some users were disappointed by plan limitations and occasional technical issues.

Time spent using app
How long merchants keep the app installed.
Less than an hour 4%
Less than a day 8%
Less than a month 40%
Less than a year 36%
More than a year 12%
All reviews
5 / 5 Share
May 5, 2026

Highly recommended Cloud Plug format builder, was super easy setting up a form and anytime i needed assistance or had any queries the support team were quick to respond and so helpful!

Store Using app Total reviews Average rating
Flourish Cake Design About 2 years 1 5.0
5 / 5 Share
Oct. 24, 2025

Store Using app Total reviews Average rating
kinko 4 days 8 4.5
1 / 5 Share
Sept. 18, 2025

"All Features" in the free plan... apparently doesn't include all features, the file upload feature was not available. wasted time making a form for it to tell me I couldn't add an essential feature that I downloaded the app for.

Store Using app Total reviews Average rating
Runaway Workshop 9 minutes 2 1.0
5 / 5 Share
June 30, 2025

Great App for forms on our website! We have been using it since switching to Shopify and it has worked well for us. Customer support has also been great and always helped us fix any issues we have. Highly recommend this App!

Store Using app Total reviews Average rating
Building Controls Group Over 2 years 5 5.0
5 / 5 Share
March 9, 2025

Perfect working app to build custom forms. Needed some custom work on the forms which was not standard this was implemented within days. Perfect help on what I needed. Thanks a lot.

Store Using app Total reviews Average rating

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