Rating

4.5

feedback

25

Reviews

chart

#1,058

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    24%
  • Less than a year
    32%
  • More than a year
    40%

Reviews Summary

Craftybase has received mostly positive reviews from users who appreciate its ease of use, time-saving features, and helpful customer service. Users find the app helpful in managing inventory, tracking materials, creating recipes, and pricing products. The integration with Shopify is seamless, and the app is particularly useful for businesses that manufacture products. However, some users have raised concerns about the pricing structure, with complaints about the cost of certain features and recent price hikes. Additionally, there are mentions of occasional glitches, clunky user interface issues, and unreliable infrastructure. Customer support has been a mixed experience, with some users praising the responsiveness of the support team while others have expressed dissatisfaction with the level of service provided.

Highlights

Ease of use, time-saving features, helpful customer service
Inventory management, material tracking, recipe creation, pricing products
Seamless integration with Shopify, useful for manufacturing businesses
Concerns about pricing structure, cost of features, price hikes
Occasional glitches, clunky user interface, unreliable infrastructure, mixed customer support experience

Rating Breakdown

  • 5
    76% (19 ratings)
  • 4
    4% (1 ratings)
  • 3
    4% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    16% (4 ratings)

Reviews with Text

  • 92% (23)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 31, 2025

I love using Craftybase. It tracks inventory, recipes, production. Costs etc. There is even a feature to push newly made inventory to shopify so that inventory is matched at both locations.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2025

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

This has saved me a tremendous amount of time and stress with my production. I run a dairy farm and produce a product, so I don't have enough hours in my day. This was so easy to set up and get going on better tracking and management of the business. LOVE IT. Would highly recommend.

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

This absolutely made our day, thank you! We know how busy life gets when you're running both a farm and a product business, so hearing that Craftybase has saved you time and stress means the world. 💛 We're so glad setup was smooth and you're feeling more in control of your production and tracking. Thanks again for the kind words and for recommending us: we're thrilled to be part of your business journey!

3 / 5 Share

Aug. 28, 2025

If you need software to manage your materials inventory, create recipes from those materials for your products to estimate cost of products, and have the materials automatically deducted from your inventory when you sell a product on shopify, you will need the $1200 / year plan. CB have turned a basic function off to force you to upgrade if you want materials deducted automatically when a product sells. I have had to upgrade two times since joining CB to get what I see as very basic functions.

Using app

2 days

Total reviews

1

Average rating

3.0

Developer Reply

Thanks so much for your feedback - we really appreciate you sharing your experience. To clarify for anyone reading: the feature you're referring to is called Auto-Manufactures, which is available on our Indie+ and above plans. This feature automatically creates manufacture records when orders are imported, which in turn deducts materials from inventory based on your recipes. We totally get that this kind of automation can feel like a core feature, especially as your business grows. Many makers start with manual workflows and move up to Auto-Manufactures as things get busier — that’s why we offer finished stock tracking and manual manufacture options on all plans, so you can still manage inventory without automation if you prefer. That said, we always want our pricing and features to feel fair and transparent, so your feedback is really helpful as we continue to improve. If you ever want help optimizing your workflow or figuring out what’s possible on your current plan, our support team is always here for you!

All reviews

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