Rating

4.5

feedback

25

Reviews

chart

#1,141

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    24%
  • Less than a year
    32%
  • More than a year
    44%

Reviews Summary

Craftybase has received a mix of positive and negative reviews from users. Many users appreciate the app for its ability to help manage inventory, track materials, create recipes, and streamline the inventory process. Users find it easy to use, reasonably priced, and helpful in pricing products correctly. The integration with Shopify is smooth and seamless, making it a valuable tool for ecommerce businesses. However, some users have raised concerns about the pricing structure, with some feeling forced to upgrade to higher-priced plans for basic functions like automatic deduction of materials when a product sells. There are also complaints about glitches, unreliable infrastructure, cumbersome user interface, and poor customer service.

Highlights

Inventory management and tracking
Pricing concerns
User interface and glitches
Customer service
Integration with Shopify

Rating Breakdown

  • 5
    76% (19 ratings)
  • 4
    4% (1 ratings)
  • 3
    4% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    16% (4 ratings)

Reviews with Text

  • 92% (23)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 9, 2025

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2025

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

This has saved me a tremendous amount of time and stress with my production. I run a dairy farm and produce a product, so I don't have enough hours in my day. This was so easy to set up and get going on better tracking and management of the business. LOVE IT. Would highly recommend.

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

This absolutely made our day, thank you! We know how busy life gets when you're running both a farm and a product business, so hearing that Craftybase has saved you time and stress means the world. 💛 We're so glad setup was smooth and you're feeling more in control of your production and tracking. Thanks again for the kind words and for recommending us: we're thrilled to be part of your business journey!

3 / 5 Share

Aug. 28, 2025

If you need software to manage your materials inventory, create recipes from those materials for your products to estimate cost of products, and have the materials automatically deducted from your inventory when you sell a product on shopify, you will need the $1200 / year plan. CB have turned a basic function off to force you to upgrade if you want materials deducted automatically when a product sells. I have had to upgrade two times since joining CB to get what I see as very basic functions.

Using app

2 days

Total reviews

1

Average rating

3.0

Developer Reply

Thanks so much for your feedback - we really appreciate you sharing your experience. To clarify for anyone reading: the feature you're referring to is called Auto-Manufactures, which is available on our Indie+ and above plans. This feature automatically creates manufacture records when orders are imported, which in turn deducts materials from inventory based on your recipes. We totally get that this kind of automation can feel like a core feature, especially as your business grows. Many makers start with manual workflows and move up to Auto-Manufactures as things get busier — that’s why we offer finished stock tracking and manual manufacture options on all plans, so you can still manage inventory without automation if you prefer. That said, we always want our pricing and features to feel fair and transparent, so your feedback is really helpful as we continue to improve. If you ever want help optimizing your workflow or figuring out what’s possible on your current plan, our support team is always here for you!

4 / 5 Share

June 27, 2025

It is exactly what I was wanting to keep track of my supplies and products! Always room for improvement, but it's reasonably priced and once you get going, very easy to work with.

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

So glad to hear Craftybase is exactly what you were looking for to track your supplies and products - that’s what we love to hear! 🙌 Totally agree there’s always room to grow, and we're always working on ways to make things even better. If there’s anything specific you’d love to see improved or added, we’d love to hear it: feel free to reach out anytime! Thanks again for the kind words and for being part of the Craftybase community!

All reviews

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