Craftybase ‑ Manufacturing ERP for Shopify

Craftybase ‑ Manufacturing ERP

Inventory MRP for small manufacturing business - Craftybase

Rating

3.6

feedback

19

Reviews

chart

#1,759

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    16%
  • Less than a year
    26%
  • More than a year
    53%

Reviews Summary

Craftybase has received mixed reviews from users. Positive aspects include its ability to help manage inventory, track manufacturing, sync with Shopify, and provide valuable insights for business growth. Users appreciate the ease of use and the support provided by the app. However, negative aspects highlighted in the reviews include issues with the user interface, unreliable infrastructure, pricing concerns, and poor customer service. Some users experienced frustration with technical glitches, lack of essential features, and abrupt data deletions. Despite these challenges, Craftybase has been praised for its functionality and value for small businesses.

Highlights

Positive aspects include inventory management, manufacturing tracking, and Shopify integration
Negative aspects include user interface issues, unreliable infrastructure, and pricing concerns
Users appreciate the ease of use and support provided by the app
Challenges highlighted in the reviews include technical glitches, lack of essential features, and abrupt data deletions
Craftybase has been praised for its functionality and value for small businesses

Rating Breakdown

  • 5
    68% (13 ratings)
  • 4
    0% (0 ratings)
  • 3
    5% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    26% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Dec. 17, 2024

The price got raised way too high. For years I paid less than $290 a year and got a simple accounting software that was fine for what I needed. They raised the price to almost $800. For the services they offer, it's just not worth it compared to other companies. They also don't do refunds so be careful autobilling with them. I ended up losing over $250 in credits.

Using app

--

Total reviews

2

Average rating

3.0

1 / 5 Share

Sept. 12, 2024

I am so disappointed in crafty base because I have heard many great things about them. I was charged the studio fee. I was not given access to all the information I put in while on the trial nor anything else. Then I email over and over about this because they do not have live chat. I then was allowed in after some time passed. but wait for it... I was kicked out again and the only tab that was open was the cancel your subscription. This is the most frustrating thing ever. I put in so many hours of material for my business during the trial just to have to find another company. This is so unprofessional. I went a whole day and could not accomplish anything.

Using app

5 months

Total reviews

6

Average rating

4.3

5 / 5 Share

April 26, 2024

I love Craftybase and how it helps me manage my inventory and finances. The integration with Shopify is smooth and does exactly what I want it to do.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2024

LOVE this app!! Helps with my inventory, recipes, pricing etc. You cannot find better

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

As a business that manufactures our core items, this software is used every day to track our manufacturing, material costs, COGS, etc, and syncs inventory from Shopify to Craftybase (the sync is one way), so we have total control of our inventory and how/when it's released on Shopify.

Using app

About 3 years

Total reviews

3

Average rating

5.0

All reviews

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