Credit & Charge Account On POS
Charge & Manage Purchases On A Customer's Account Within POS
Rating
1.9
feedback
7
chart
#5,176
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
14%
-
Less than a month
29%
-
Less than a year
43%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative feedback. On the positive side, users appreciate the potential of the app and the ease of use. The support team is praised for being responsive and helpful in resolving issues quickly. However, on the negative side, there are concerns about the app not working consistently, with some users experiencing issues with customer data not being pulled through and difficulties in charging customers. There are also complaints about the lack of support response to emails and challenges in getting in touch with the company for assistance.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 17, 2025
This app doesn't load any of our customer data. Without a customer, the app is essentially useless. Several emails to support got no response. I wouldn't recommend this app.
March 20, 2025
The app obvioudly has potential but doesn't work, it isn't pulling any of our customers through, there doesn't seem to be any way to upload the customers and the email address for support bounced, I have contacted the company directly but no answer
Jan. 8, 2025
Hoping we get some feedback from the developers as we have some issues on our end and would like to see them resolved before i can properly rate this product. Please look for dbethel.....
July 31, 2024
I have sent several emails with no support response. This app only works half of the time, sometimes it will charge to customer others it will just spin and think about it until you finally close out and try again with same result. Might work for a customer 1 day then not the next. I have customers that are active in both Shopify and QBO but it will not pull them up in this app to charge to them. You have not reached out, I gave access to store for you to fix! You NEVER even logged into it to fix it!!!! I gave you a phone number to call and have never heard anything!!!
Hi there, we apologize for any delay! We aim to be as quick as possible to any inquiry. It seems as if the development team missed your inquiry and we truly apologize. We've replied back with a response/solution!
June 20, 2024
I am editing my review as the app developers did get in contact with me and have been trying to fix all our issues. I am hopeful we will be up and running with no issues very soon.
Hi there, we apologize for any delay! We aim to be as quick as possible to any inquiry. It seems as if the development team missed your inquiry and we truly apologize. We will reply back asap!
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