Credit & Charge Account On POS
Charge & Manage Purchases On A Customer's Account Within POS
Rating
3.5
feedback
4
chart
#4,818
Reviews Over Time
App Ranking
Time spent using app
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Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative feedback. On the positive side, users appreciate the app's simplicity and ease of use, as well as the great support provided by the developers. Customers have mentioned quick responses from the support team and efficient problem-solving. However, there are also negative reviews highlighting issues with the app's functionality. Some users reported problems with the app not working consistently, charging customers incorrectly, and difficulties in pulling up customer information. Lack of response to support emails and delays in fixing issues were also mentioned.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 31, 2024
I have sent several emails with no support response. This app only works half of the time, sometimes it will charge to customer others it will just spin and think about it until you finally close out and try again with same result. Might work for a customer 1 day then not the next. I have customers that are active in both Shopify and QBO but it will not pull them up in this app to charge to them. You have not reached out, I gave access to store for you to fix! You NEVER even logged into it to fix it!!!! I gave you a phone number to call and have never heard anything!!!
Hi there, we apologize for any delay! We aim to be as quick as possible to any inquiry. It seems as if the development team missed your inquiry and we truly apologize. We've replied back with a response/solution!
June 20, 2024
I am editing my review as the app developers did get in contact with me and have been trying to fix all our issues. I am hopeful we will be up and running with no issues very soon.
Hi there, we apologize for any delay! We aim to be as quick as possible to any inquiry. It seems as if the development team missed your inquiry and we truly apologize. We will reply back asap!
Oct. 17, 2023
Simple and easy to use. Great support so far! Discounts were not viewable and the support team corrected this within a day. Future suggestions would include a dedicated field for a purchase order entry, and a way to remove items from Shopify stock once they are charged, for replenishing.
Aug. 2, 2023
A much needed addition to our new POS system. The support from Lazer Technologies is top notch, they help with implementation and we were up an running within 48 hours.
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