All reviews

Rating Breakdown

  • 5
    68% (23 ratings)
  • 4
    9% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (1 ratings)
  • 1
    21% (7 ratings)
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1 / 5 Share

Feb. 7, 2024

I installed this app on 12/1 and they still can't get it to function correctly on our website. We are using a standard "free" Shopify template. Probably could have coded a version myself by now. Three times they said they fixed the issue but it's still doest' track our campaigns sales, which is kinda the point of the app... I do not recommend this product.

Store

ZEWA

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

March 21, 2022

The app didn't work for me. Unfortunately there is no support and the documentation is a mess. Also the App is not embedded in the shopify admin and all the controls are very confusing and hard to understand.

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Sorry that you've faced such inconvenience. The online chat inside of the app is disabled due to technical works but we will enable it back as soon as possible. Also, we tried to contact you via email regarding your difficulties with the app but didn't receive a response yet. Please drop us a line at your convenience.

1 / 5 Share

March 9, 2022

Apparently the software is difficult to operate and I didn't find any contact information for your human.

Store

Miennes

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

We are sincerely sorry for such inconvenience. The thing is that the live chat inside of the app is temporarily disabled. We will enable it back ASAP. We tried to contact you regarding this case but without luck. Please feel free to reach out to us 24/7 via [email protected] email address.

5 / 5 Share

April 7, 2021

Grossartige Unterstützung von Eugenia und dem restlichen Team. Meine Anliegen wurden schnell und unkompliziert, vor allem aber zu meiner vollsten Zufriedenheit gelöst. So soll Support aussehen! Danke.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2020

Great support during installation and configuartion. I´m gettin almost immediate answer to my questions. The app is flexible and met my expectations.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2020

Eugenia is a genius. She fixed all the parameters of my campaign. In 10 minutes, it was all over. Thank you to this company for giving us the opportunity to self-finance by creating our fundraising campaigns on our own website. God bless you

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

May 28, 2020

The best app I found for crowdfunding with fully costumization. The support team is awesome and ready to help anytime. I totally recommend it!

Using app

2 months

Total reviews

2

Average rating

3.0

5 / 5 Share

April 17, 2020

Very fast support and they solved the problem for me. Was a really good experience thank you. Would recommend this for others

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2020

Good app and great service to make adaptations tailor made for our store! Highly recommended if you consider!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2019

I tested the app about all campaigns. And I choose Crowdfunding Manager It answers all of my needs. And the support team at Help me every step

Store

Stubook

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 18, 2019

I am so happy with the Crowdfunding Manager! I highly recommended! Perfect support at any time! Perfect application in every aspect!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review! Please let us know if you have any further questions or issues. We're glad to help you anytime!

5 / 5 Share

Feb. 12, 2020

I have now put this app to the test and it does meet the requirements I have. But what is even better is the fact that customer service is great. I have only positive things to say about the service I have received. Even when suggesting and requesting features that were not yet available, they went out of their way to find a solution for me. Also, they have always been available for questions and support. Which is quite impressive actually. Now that I have the app working as I want, I look forward to using it going forward.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review! Please let us know if you have any further questions or issues. We're glad to help you anytime!

5 / 5 Share

June 24, 2019

Easy to set up, and any questions we did have, were answered quickly by their support. Great app!!!!

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review! We're glad to hear our support specialists were able to provide you with the amazing service that we strive for. Please let us know if you have any other questions!

5 / 5 Share

June 24, 2019

Amazing app that really extends functionality on the Shopify platform. Thank you for such a great product. Great and timely support.

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review! Please let us know if you have any further questions or issues. We're glad to help you anytime!

5 / 5 Share

June 24, 2019

It gave me all I needed to create a crowdfunding campaign. Easy to use and looks so good! Best way to start raising funds for further production. I like this app. Thanks!

Using app

3 months

Total reviews

13

Average rating

5.0

Developer Reply

Thanks for your review and recommendation! We're happy you're finding it easy to use, and are able to gain so much value from it. Feel free to contact us if you need any assistance

1 / 5 Share

June 24, 2019

I'm not quite sure how this app got it's high rating. We worked with them for 5+ days to get it working like we expected it to work and the last response we received from them was, "There are some glitches with Shopify and we're not fully integrated with them." Really? The whole purpose of getting an app from the Shopify store is so that it's integrated and I don't have to babysit and work code. So yeah, I'm irritated and very disappointed. Good customer service but laking in functionality for sure.

Using app

10 days

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your feedback. We're very sorry to hear that you've run into an issue with our app, and we would really like to look into this further for you. Whenever convenient for you, please respond to our email and let us know when we can connect with you over the phone in order to solve this issue. Again, we are very sorry for any inconvenience this has caused and would like to investigate the issue immediately.

5 / 5 Share

June 3, 2018

Not only does this app work better than the more popular app I used previously, this company has excellent customer service. They are available 24/7 via online chat or phone.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review! We're glad to hear our support specialists were able to provide you with the amazing service that we strive for. Please let us know if you have any other questions!

1 / 5 Share

April 23, 2018

Awful - seriously a JOKE!!! All I wanted was a donate button. Pathetic. Complete waste of time and resources.

Using app

4 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Jan. 11, 2018

I like this app. It works great

Using app

12 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 24, 2017

Terrible explanations of how to set up the campaigns and embed on your sites.

Using app

3 months

Total reviews

1

Average rating

1.0