Crowdfunding Manager
№1 Crowdfunding App for Your Store
Rating
3.4
feedback
34
chart
#7,749
All reviews
Rating Breakdown
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Feb. 7, 2024
I installed this app on 12/1 and they still can't get it to function correctly on our website. We are using a standard "free" Shopify template. Probably could have coded a version myself by now. Three times they said they fixed the issue but it's still doest' track our campaigns sales, which is kinda the point of the app... I do not recommend this product.
March 21, 2022
The app didn't work for me. Unfortunately there is no support and the documentation is a mess. Also the App is not embedded in the shopify admin and all the controls are very confusing and hard to understand.
Sorry that you've faced such inconvenience. The online chat inside of the app is disabled due to technical works but we will enable it back as soon as possible. Also, we tried to contact you via email regarding your difficulties with the app but didn't receive a response yet. Please drop us a line at your convenience.
March 9, 2022
Apparently the software is difficult to operate and I didn't find any contact information for your human.
We are sincerely sorry for such inconvenience. The thing is that the live chat inside of the app is temporarily disabled. We will enable it back ASAP. We tried to contact you regarding this case but without luck. Please feel free to reach out to us 24/7 via [email protected] email address.
April 7, 2021
Grossartige Unterstützung von Eugenia und dem restlichen Team. Meine Anliegen wurden schnell und unkompliziert, vor allem aber zu meiner vollsten Zufriedenheit gelöst. So soll Support aussehen! Danke.
Nov. 24, 2020
Great support during installation and configuartion. I´m gettin almost immediate answer to my questions. The app is flexible and met my expectations.
July 25, 2020
Eugenia is a genius. She fixed all the parameters of my campaign. In 10 minutes, it was all over. Thank you to this company for giving us the opportunity to self-finance by creating our fundraising campaigns on our own website. God bless you
May 28, 2020
The best app I found for crowdfunding with fully costumization. The support team is awesome and ready to help anytime. I totally recommend it!
April 17, 2020
Very fast support and they solved the problem for me. Was a really good experience thank you. Would recommend this for others
Jan. 3, 2020
Good app and great service to make adaptations tailor made for our store! Highly recommended if you consider!
Dec. 7, 2019
I tested the app about all campaigns. And I choose Crowdfunding Manager It answers all of my needs. And the support team at Help me every step
Nov. 18, 2019
I am so happy with the Crowdfunding Manager! I highly recommended! Perfect support at any time! Perfect application in every aspect!
Thanks for your review! Please let us know if you have any further questions or issues. We're glad to help you anytime!
Feb. 12, 2020
I have now put this app to the test and it does meet the requirements I have. But what is even better is the fact that customer service is great. I have only positive things to say about the service I have received. Even when suggesting and requesting features that were not yet available, they went out of their way to find a solution for me. Also, they have always been available for questions and support. Which is quite impressive actually. Now that I have the app working as I want, I look forward to using it going forward.
Thanks for your review! Please let us know if you have any further questions or issues. We're glad to help you anytime!
June 24, 2019
Easy to set up, and any questions we did have, were answered quickly by their support. Great app!!!!
Thanks for the review! We're glad to hear our support specialists were able to provide you with the amazing service that we strive for. Please let us know if you have any other questions!
June 24, 2019
Amazing app that really extends functionality on the Shopify platform. Thank you for such a great product. Great and timely support.
Thanks for your review! Please let us know if you have any further questions or issues. We're glad to help you anytime!
June 24, 2019
It gave me all I needed to create a crowdfunding campaign. Easy to use and looks so good! Best way to start raising funds for further production. I like this app. Thanks!
Thanks for your review and recommendation! We're happy you're finding it easy to use, and are able to gain so much value from it. Feel free to contact us if you need any assistance
June 24, 2019
I'm not quite sure how this app got it's high rating. We worked with them for 5+ days to get it working like we expected it to work and the last response we received from them was, "There are some glitches with Shopify and we're not fully integrated with them." Really? The whole purpose of getting an app from the Shopify store is so that it's integrated and I don't have to babysit and work code. So yeah, I'm irritated and very disappointed. Good customer service but laking in functionality for sure.
Thank you for your feedback. We're very sorry to hear that you've run into an issue with our app, and we would really like to look into this further for you. Whenever convenient for you, please respond to our email and let us know when we can connect with you over the phone in order to solve this issue. Again, we are very sorry for any inconvenience this has caused and would like to investigate the issue immediately.
June 3, 2018
Not only does this app work better than the more popular app I used previously, this company has excellent customer service. They are available 24/7 via online chat or phone.
Thanks for the review! We're glad to hear our support specialists were able to provide you with the amazing service that we strive for. Please let us know if you have any other questions!
April 23, 2018
Awful - seriously a JOKE!!! All I wanted was a donate button. Pathetic. Complete waste of time and resources.
Dec. 24, 2017
Terrible explanations of how to set up the campaigns and embed on your sites.