NOAK SPORT review for Crush: Speed & Image Optimizer

Jan. 10, 2026

I subscribed to the €9.99 plan of Crush.pics to reduce the size of the images on my store and improve performance. Unfortunately, my experience has been extremely negative. After letting the app process my images for an entire afternoon, I discovered that some images were completely deleted from my store. This caused serious damage to my shop’s appearance and professionalism, especially considering that potential customers could have been visiting and trying to make purchases at that time. An online store without proper product images immediately loses credibility. On top of that, several images that were not deleted ended up being visibly damaged. The compression was too aggressive, resulting in a clear loss of quality and details. This is exactly the opposite of what you would expect from an image optimization tool meant for professional use. What makes the situation even worse is the complete lack of proper customer support. There is no live support system, no chat box, and no immediate way to contact someone from the app to understand what is happening and try to fix the problem. The only option is to fill out a form, which I did, and I still haven’t received any response. I find this absolutely unacceptable, especially when an application is directly impacting a business and potentially its revenue. I am extremely disappointed. I paid for a service that not only failed to help me, but actually caused damage to my store. I am not even sure if I will be able to fully restore everything as it was before. I am requesting a full refund, because this app resulted in a loss of time, money, and potentially sales.