Crush: Speed & Image Optimizer
Overall, the reviews are strongly positive about the app’s core purpose: compressing and optimizing images to improve store speed, SEO, and workflow efficiency. Many users say it is easy to set up and use, works automatically in the background, and saves significant time by handling compression, renaming, resizing, and ALT text tasks with little manual effort. Several reviewers also highlight measurable benefits such as faster page load times, improved Lighthouse scores, reduced file sizes, and a smoother experience for stores with large image libraries. Customer support is another major strength, with multiple users praising fast, helpful, and professional responses, including quick issue resolution and refunds when problems occurred. The negative feedback centers on recent UI/UX changes, reliability issues, and occasional technical problems. Some users dislike the new interface and feel it removed useful features or made the workflow less intuitive, while others report automation delays or the app stopping working after previously functioning well. A few reviews describe serious issues such as images being deleted, compression being too aggressive, or the app not working as expected, which caused frustration and extra work. There are also concerns about transparency and limitations, including one user questioning compression results and another noting that multilingual stores may not benefit as much from automatically generated ALT text. Despite these complaints, many negative reviews still acknowledge responsive support and a willingness from the team to fix issues.
very helpful. easy and did exactly what it needs to do.
Good support, helpful and useful. However, there could be some improvements on the application side.
Since yesterday a new UX which is horrible. How can this be an upgrade. Also, still no A.I feature to write better ALTs... this app has not improved in the passed years.. I think its time for us to moe on to another app.... pity..
The app is very performing and the support is fast (almost never needed, but the only once I needed it was super fast with a solution). Update... lately there are issues and I have to point them out by email to the support. I would like they would be fixed before I noticed them after days... :(
Best image optimizer for Shopify. Not only does the app work great, but the support is also fantastic. Very reliable team.
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