All reviews

Rating Breakdown

  • 5
    87% (971 ratings)
  • 4
    9% (99 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (20 ratings)
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3 / 5 Share

Feb. 17, 2024

was working great for over 2 years but now when i upload images for variants the app doesnt save the images they get deleted over and over again this cost me many of hours re uploading and reasigning my variant images since i uninstalled this app everything iw working great again

Using app

10 months

Total reviews

7

Average rating

3.7

3 / 5 Share

Nov. 18, 2023

Using app

27 days

Total reviews

2

Average rating

4.0

3 / 5 Share

Sept. 19, 2022

Pro: it only allows you to optimize to a certain point so that your pictures should still look great. Con: The interface+process needs work and you're charged via file size. And if you try out all 3 modes of optimizing then you're charged 3x for the same 1MB picture.

Using app

1 day

Total reviews

10

Average rating

4.4

3 / 5 Share

Aug. 27, 2021

I installed the app on my shopify store, but after I tried to open it the only thing I see is a blank white page. I don't think it works

Using app

9 minutes

Total reviews

1

Average rating

3.0

Developer Reply

Hello, We're really sorry to hear that you had this happen while using our app! We'd love to help you get this solved - our app had been up and running normally at this time, so it may have been a browser error. We work really hard to make Crush.pics a high quality app and take any instance of app-failure seriously and work to get that resolved ASAP. We've emailed you a few times but haven't heard back yet - you can reach us any time at [email protected] Dom, co-founder

3 / 5 Share

Aug. 5, 2021

It does the job but very slow. When it started the compress job, it said 11 hours remaining. After 4 full days it was still 7 hours remaining I contacted support for this but could not get a reply or help.

Using app

About 1 month

Total reviews

10

Average rating

3.7

Developer Reply

Hi there - We've replied to all your emails, at both email addresses, but it seems you aren't receiving them. Can you check your spam/junk folders and whitelist spacesquirrel.co with your email provider? We are really sorry for the delay in compression over the past week. There were some issue at our data centre which has resulted in a small backlog of images that need compressing. Things are back to normal now. Again, we're really sorry for the inconvenience. Be sure to check your junk/spam email folders for our replies and let us know if you have more questions.

3 / 5 Share

April 30, 2020

Bonne application, le soucis est que la qualité des phi us s'en est trouvé beaucoup plus basse. Dommage !

Using app

3 months

Total reviews

1

Average rating

3.0

3 / 5 Share

Oct. 24, 2019

This app has a great interface but unfortunately it randomly corrupted a scattering of images right across our site, including some collection images - this took a long time to sort out as there were over 1400 pictures to check. Update: Developer working with us on issue - great support.

Using app

5 months

Total reviews

5

Average rating

4.6

3 / 5 Share

April 15, 2019

It does what it says it does, and while it took quite some time, I was happy to see it that it seemed to work. The compression didn't save me very much, as I had already saved the files to a pretty small size, but the image renaming feature is quite innovative, and I believe it's helped me to get more qualified traffic. The one major drawback, however, is that there doesn't seem to be a way to get a copy of the newly compressed and renamed images for backup purposes; and it doesn't touch any files in the Shopify files section - where most of my product images reside... I do like the "set and forget" aspect of it, though. My dilemma now is that I don't have any easy way to get a copy of the revised (i.e., compressed) product images, and once I've got all my images compressed and renamed, I am hard pressed to continue my subscription, since I now know how to save all future files myself, and the app won't really be doing anything after a month or so...

Using app

9 months

Total reviews

7

Average rating

3.1

3 / 5 Share

Oct. 30, 2018

Beyond frustrated with this app after at least a full year of using it. When it runs it does run faithfully but it doesn't do very much and doesn't run a good portion of the time. First, it barely compresses the photos... as in you'll get maybe 4%. Never notified when the app has an update and needs to be installed. Earlier this year, for an unknown period of time, the app was not even running even though it was installed on my site and I was paying for it. App requires that your browser accept all cookies and cross-site tracking. If your settings are the least bit off and you try to go to the app dashboard, it will just get stuck in a loop of redirecting to different pages on their server and the only way out of the never-ending loop is to close the browser and relaunch and go back to your Shopify admin. After re-enabling all cookies and tracking again today, I was able to get the screen to load and got another error... A new 12.1 update of my browser just came out only 2 days ago and Crush.pics is suddenly no longer compatible with 12.0. Literally over the past weekend, not compatible. I don't have any more time to waste with this app.

Using app

About 2 years

Total reviews

4

Average rating

4.5

3 / 5 Share

Sept. 25, 2018

This app adds 13 random characters to the picture name. This forces the user to manually look up the picture name every time. In addition, this number detracts from the picture's SEO. If it wasn't for this added number the app would be more useful to us and my review would be more positive.

Using app

12 days

Total reviews

8

Average rating

1.9

3 / 5 Share

July 10, 2018

Free plan user here - had 100+ images to compress, and I chose the loose-less plan and PSI was improved from 71 to 78 (which is good, but not great...) app is easy to use and friendly.

Using app

2 months

Total reviews

3

Average rating

3.0

3 / 5 Share

Jan. 23, 2018

Not impressed. It counts the size of your entire image towards the quota, not just how much it saved. If my images were already all optimized, I'd run out of bandwidth, even though I shouldn't, because there's nothing to optimize.

Using app

9 minutes

Total reviews

9

Average rating

3.7

3 / 5 Share

Sept. 11, 2017

Great app, the only problem i have is it DOES NOT compress the front page sliding images/promo images. It will only compress product images. www.pescimoda.com

Using app

Over 2 years

Total reviews

8

Average rating

4.1

3 / 5 Share

June 27, 2017

Saved 50mb (15%) total but didnt help very much with page rank

Using app

19 days

Total reviews

1

Average rating

3.0

3 / 5 Share

May 24, 2017

thought its free pretty misleading

Store

Crazoos

Using app

About 1 month

Total reviews

1

Average rating

3.0

3 / 5 Share

April 26, 2017

Doesn't work with our image. We wanted to make sure the compression algorithm for lossless was powerful enough (30% announced sounds quite low in comparison to tools like TinyPng), so we ran a trial on one specific product. We optimized all images, lossless at first, then a few with lossy compression. The app says xx% compression, but Google Page Speed says nothing changed. Ok, we downloaded the so said "compressed" images, from Shopify (changing the ?variable to make sure we have the latest version)... Nothing changed. So, let's try to download the preview image displayed on screen that is supposed to show a comparison between the old and the new image. Surprise... Same image, same size. The comparison tool is very fancy, but both images are not on the same layer, the second image has a small offset of a few pixels, so it gives the impression the image is not identical, but it is. Again, it might just be a bug, but the fact the tool says the image was compressed by "xx%", and that the comparison tool second image is offset a bit is not reassuring. Edit: I'm suspending my judgment temporarily. We've been in touch with the developers and it looks like our image are already too optimized for their app to have any significant effect on one hand, and that Shopify is messing up with optimized images (increasing their size) on its end. For now, my first conclusion is that this app is pointless for those who know how to save their images (photoshop, gimp, or recompressed with online tools like TinyPNG) because Shopify already has its own algorithm. Since Shopify algorythm increase the size of overoptimized images, negating the benefit of this app, it sounds pointless. See here about image compression issues with Shopify: https://ecommerce.shopify.com/c/ecommerce-discussion/t/shopify-image-quality-optimization-round-2-with-stats-38-improvement-304813 We're in touch with the developpers, if something come up, I'll update my review; Until then: I do not recommend the app to merchants already saving their images for internet use with proper comrpession.

Using app

About 1 hour

Total reviews

2

Average rating

4.0