All reviews

Rating Breakdown

  • 5
    91% (424 ratings)
  • 4
    6% (27 ratings)
  • 3
    2% (8 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 91% (422)
Review RSS Feed Review RSS Feed

3 / 5 Share

Feb. 17, 2024

was working great for over 2 years but now when i upload images for variants the app doesnt save the images they get deleted over and over again this cost me many of hours re uploading and reasigning my variant images since i uninstalled this app everything iw working great again

Using app

10 months

Total reviews

14

Average rating

3.5

3 / 5 Share

Nov. 18, 2023

Using app

About 1 hour

Total reviews

2

Average rating

4.0

3 / 5 Share

Sept. 19, 2022

Pro: it only allows you to optimize to a certain point so that your pictures should still look great. Con: The interface+process needs work and you're charged via file size. And if you try out all 3 modes of optimizing then you're charged 3x for the same 1MB picture.

Using app

1 day

Total reviews

12

Average rating

4.4

3 / 5 Share

Aug. 5, 2021

It does the job but very slow. When it started the compress job, it said 11 hours remaining. After 4 full days it was still 7 hours remaining I contacted support for this but could not get a reply or help.

Using app

5 days

Total reviews

10

Average rating

3.7

Developer Reply

Hi there - We've replied to all your emails, at both email addresses, but it seems you aren't receiving them. Can you check your spam/junk folders and whitelist spacesquirrel.co with your email provider? We are really sorry for the delay in compression over the past week. There were some issue at our data centre which has resulted in a small backlog of images that need compressing. Things are back to normal now. Again, we're really sorry for the inconvenience. Be sure to check your junk/spam email folders for our replies and let us know if you have more questions.

3 / 5 Share

Oct. 24, 2019

This app has a great interface but unfortunately it randomly corrupted a scattering of images right across our site, including some collection images - this took a long time to sort out as there were over 1400 pictures to check. Update: Developer working with us on issue - great support.

Using app

11 days

Total reviews

5

Average rating

4.6

3 / 5 Share

Oct. 30, 2018

Beyond frustrated with this app after at least a full year of using it. When it runs it does run faithfully but it doesn't do very much and doesn't run a good portion of the time. First, it barely compresses the photos... as in you'll get maybe 4%. Never notified when the app has an update and needs to be installed. Earlier this year, for an unknown period of time, the app was not even running even though it was installed on my site and I was paying for it. App requires that your browser accept all cookies and cross-site tracking. If your settings are the least bit off and you try to go to the app dashboard, it will just get stuck in a loop of redirecting to different pages on their server and the only way out of the never-ending loop is to close the browser and relaunch and go back to your Shopify admin. After re-enabling all cookies and tracking again today, I was able to get the screen to load and got another error... A new 12.1 update of my browser just came out only 2 days ago and Crush.pics is suddenly no longer compatible with 12.0. Literally over the past weekend, not compatible. I don't have any more time to waste with this app.

Using app

About 2 years

Total reviews

4

Average rating

4.5

3 / 5 Share

Sept. 25, 2018

This app adds 13 random characters to the picture name. This forces the user to manually look up the picture name every time. In addition, this number detracts from the picture's SEO. If it wasn't for this added number the app would be more useful to us and my review would be more positive.

Using app

12 days

Total reviews

8

Average rating

1.9

3 / 5 Share

June 27, 2017

Saved 50mb (15%) total but didnt help very much with page rank

Using app

19 days

Total reviews

1

Average rating

3.0