mobile-boutique.com review for Crush: Speed & Image Optimizer
April 3, 2019
Wow! Took days to "compress" and didn't do a thing. I thought maybe there was some issue, so I wrote support. They are nothing but smoke and mirrors and why their product doesn't work with a bunch of BS that if I wasn't in SEO, I would probably have fallen for. Beware! They try to sell other people's services that I would really run from, based on how snake-like their Customer Service was. I understand site speed and I know my tools. I am working on all aspects of the site's speed and can certainly tell when the images are fixed. I know there are parts that I cannot control and don't need to be told that, when asking why the images are not compressed.
Hi there, We are very sorry to hear that you experienced problems with our app. We value this type of feedback and take it very seriously. After thoroughly investigating the problem, we found that the cause was related to incorrect image dimensions in the templates of your theme. We have advised you via email that this can be easily corrected by changing a liquid tag in your templates but have yet to hear back. We also checked your Shopify store with the Google PageSpeed Tool and confirmed that all your images are compressed as expected. We take pride in providing efficient and friendly customer service. We are sorry that you didn’t give us the opportunity to help you further by email. If you'd like to pick up the conversation you can always reach us through our support email, [email protected] -Dom, Co-Founder
