Rating
4.4
feedback
20
chart
#9,182
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
10%
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Less than a year
65%
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More than a year
25%
Reviews Summary
The reviews for the Currency Robo Shopify App are mixed, with both positive and negative feedback. On the positive side, many users appreciate the app's functionality in converting currency based on the user's location. The automatic location detector and the ability to display checkout currency on the cart page are highlighted as valuable features. Users also praise the app for its affordability, ease of installation, and responsive customer support. The team at Currency Robo is commended for their quick responses and helpful assistance in setting up the app to fit individual themes. Additionally, some users mention that the app works smoothly and provides a clean display of prices in different currencies. However, there are negative reviews mentioning issues with the app's performance and customer service. Some users experienced problems with the app not working properly on their sites, leading to a drop in sales. There are complaints about the after-sales support, with instances of slow responses or requests for access to Shopify accounts causing inconvenience. Despite the app's low price, some users express dissatisfaction with the service quality and the impact on their store's functionality. Overall, while Currency Robo offers a cost-effective solution for currency conversion, improvements in performance and customer service could enhance user satisfaction.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 17, 2018
Few of my potential customers in my home country complained that they cant see prices in home currency. Imagine the regular business this app can make you could lose in your home country because not everyone will write to you. I made a huge mistake paying these guys and installing this app. It might be for $3 but this app could do 100 times more damage!
Dec. 22, 2017
App works fine but the team in terms of service is very poor. When contacted for having a drop down menu they contacted to get access to all items that we were not comfortable with. Instead we requested a code script with directions to paste ourselves since it is fairly easy. But, Mohit did not respond back. Launching an app is easy but managing client expectations is challenging and they must consider this if they are stay long term. Their pricing reflects their after sales support. We will consider moving to another app soon. For anyone wanting to use their app it works but it makes you pay in stores currency. It gives an idea to customer roughly how much they would be paying in local currency. For future they should consider adding features to ensure all transaction is any currency and after sales support is 100% better like Shopify does. Learn something from them !!!
Nov. 14, 2017
After trying out a few different apps, some having hundreds of reviews, this was the only one that actually converted currency based on user's location. tried and tested using proxies!
Oct. 1, 2017
This is a very valuable app for our site. We love the automatic location-detector, and the fact that the cart page lets our customers know about the actual checkout currency.
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