Currency Robo for Shopify

Currency Robo

Show prices in multiple Currencies

Rating

4.4

feedback

20

Reviews

chart

#9,502

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    10%
  • Less than a year
    65%
  • More than a year
    25%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the app's ability to convert currency based on the user's location, making it convenient for international customers. Users also praise the app for its value for money, easy installation process, and responsive customer support. The automatic location detection and currency conversion on the cart page are highlighted as valuable features. However, on the negative side, some users have reported issues with the app not working properly, leading to a drop in sales. There are concerns about the after-sales support, with some users feeling that the team's service is lacking and that changes made to their Shopify account caused problems with their theme structure.

Highlights

Currency conversion based on user's location
Value for money and easy installation
Responsive customer support
Issues with app functionality and after-sales support
Concerns about changes affecting theme structure

Rating Breakdown

  • 5
    80% (16 ratings)
  • 4
    0% (0 ratings)
  • 3
    5% (1 ratings)
  • 2
    5% (1 ratings)
  • 1
    10% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

April 17, 2018

Few of my potential customers in my home country complained that they cant see prices in home currency. Imagine the regular business this app can make you could lose in your home country because not everyone will write to you. I made a huge mistake paying these guys and installing this app. It might be for $3 but this app could do 100 times more damage!

Using app

About 2 months

Total reviews

9

Average rating

4.6

2 / 5 Share

Dec. 22, 2017

App works fine but the team in terms of service is very poor. When contacted for having a drop down menu they contacted to get access to all items that we were not comfortable with. Instead we requested a code script with directions to paste ourselves since it is fairly easy. But, Mohit did not respond back. Launching an app is easy but managing client expectations is challenging and they must consider this if they are stay long term. Their pricing reflects their after sales support. We will consider moving to another app soon. For anyone wanting to use their app it works but it makes you pay in stores currency. It gives an idea to customer roughly how much they would be paying in local currency. For future they should consider adding features to ensure all transaction is any currency and after sales support is 100% better like Shopify does. Learn something from them !!!

Store

Mytina

Using app

5 months

Total reviews

1

Average rating

2.0

5 / 5 Share

Nov. 15, 2017

Bang for buck you cant beat it, they help install it and everything.

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 14, 2017

After trying out a few different apps, some having hundreds of reviews, this was the only one that actually converted currency based on user's location. tried and tested using proxies!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2017

This is a very valuable app for our site. We love the automatic location-detector, and the fact that the cart page lets our customers know about the actual checkout currency.

Using app

Over 1 year

Total reviews

11

Average rating

5.0

All reviews

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