Currency Robo

Dec. 22, 2017

App works fine but the team in terms of service is very poor. When contacted for having a drop down menu they contacted to get access to all items that we were not comfortable with. Instead we requested a code script with directions to paste ourselves since it is fairly easy. But, Mohit did not respond back. Launching an app is easy but managing client expectations is challenging and they must consider this if they are stay long term. Their pricing reflects their after sales support. We will consider moving to another app soon. For anyone wanting to use their app it works but it makes you pay in stores currency. It gives an idea to customer roughly how much they would be paying in local currency. For future they should consider adding features to ensure all transaction is any currency and after sales support is 100% better like Shopify does. Learn something from them !!!