SmartCS: Currency Converter
Allow customers to buy and checkout on their local currencies.
Rating
4.8
feedback
200
chart
#5,841
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
20%
-
Less than a month
51%
-
Less than a year
19%
-
More than a year
8%
Reviews Summary
The reviews for this Shopify App are quite mixed, with both positive and negative feedback from users. On the positive side, many users praised the app for its user-friendly interface, quick customer support, and effectiveness in currency conversion. The support team, especially individuals like Steve, Louis, and Peter, received high praise for their responsiveness and helpfulness in resolving issues and customizing the app to fit users' themes. Users also appreciated the app's ability to automatically detect shoppers' locations and switch currencies accordingly, enhancing the overall customer experience. On the negative side, some users reported issues with the app not working as expected, causing problems such as incorrect pricing, broken sitemap URLs, and compatibility issues with certain Shopify themes like Turbo Theme. Additionally, there were complaints about slow or unresponsive tech support, leading to unresolved issues and frustration among users. Despite these challenges, the majority of reviews highlighted the app's functionality and the dedication of the support team in addressing user concerns.
Highlights
Review RSS Feed
All reviews
Jan. 26, 2024
Professional team and user friendly app and the support team are great very helpful and problem solving on the spot ! Recommended
Nov. 7, 2023
I contacted the SmartCS development team and they stepped in, when the SmartCS Currency Convertor broke, due to the store owner/client modifying the theme & vendor code files. Their expertise and professionalism resolved the issue in a timely manner. It is clear this team is committed to customer satisfaction and technical excellence. I appreciate their dedication! Wonderful service :)
Oct. 12, 2023
This application altered our sitemap URLs, resulting in 7,268 404 pages. Our site's health score plummeted to just 55. We've attempted to reach out to the app's support team on three separate occasions, but unfortunately, our issues remain unresolved, and we have yet to receive any response.
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