SmartCS: Currency Converter for Shopify

SmartCS: Currency Converter

Allow customers to buy and checkout on their local currencies.

Rating

4.8

feedback

200

Reviews

chart

#6,098

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    20%
  • Less than a month
    51%
  • Less than a year
    19%
  • More than a year
    8%

Reviews Summary

The reviews for this Shopify App are quite mixed, with both positive and negative feedback. On the positive side, many users praised the app's customer support team for being responsive, helpful, and quick to resolve issues. Users appreciated the ease of use of the app and how it helped them with currency conversion and checkout processes. The app was also commended for its functionality and the ability to customize it to fit different themes. However, on the negative side, some users reported issues with the app not working properly, causing errors on their websites, and difficulties in getting timely support responses. There were also complaints about compatibility issues with certain themes, leading to a negative impact on site performance and user experience.

Highlights

Positive customer support and quick issue resolution
Ease of use and functionality for currency conversion
Customizability to fit different themes
Issues with app functionality and compatibility
Delays in support responses and negative impact on site performance

Rating Breakdown

  • 5
    92% (184 ratings)
  • 4
    3% (6 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    4% (8 ratings)

Reviews with Text

  • 100% (200)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 4, 2024

It is not working, and the tech support also not answering.

Store

MISHKA

Using app

9 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 26, 2024

Professional team and user friendly app and the support team are great very helpful and problem solving on the spot ! Recommended

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

Support technique excellent

Using app

About 2 years

Total reviews

8

Average rating

4.5

5 / 5 Share

Nov. 7, 2023

I contacted the SmartCS development team and they stepped in, when the SmartCS Currency Convertor broke, due to the store owner/client modifying the theme & vendor code files. Their expertise and professionalism resolved the issue in a timely manner. It is clear this team is committed to customer satisfaction and technical excellence. I appreciate their dedication! Wonderful service :)

Using app

5 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 12, 2023

This application altered our sitemap URLs, resulting in 7,268 404 pages. Our site's health score plummeted to just 55. We've attempted to reach out to the app's support team on three separate occasions, but unfortunately, our issues remain unresolved, and we have yet to receive any response.

Using app

Almost 2 years

Total reviews

1

Average rating

1.0

All reviews

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