SmartCS: Currency Converter for Shopify

SmartCS: Currency Converter

Allow customers to buy and checkout on their local currencies.

Rating

4.7

feedback

206

Reviews

chart

#5,517

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    20%
  • Less than a month
    51%
  • Less than a year
    19%
  • More than a year
    8%

Reviews Summary

The reviews for this Shopify app are quite mixed. On the positive side, many users praise the excellent customer support provided by the team, with mentions of quick responses, helpful assistance, and even customization to fit specific themes. Users appreciate the ease of use of the app and its functionality, especially in terms of currency conversion during checkout. However, there are also negative reviews highlighting issues such as the app not working, causing sitemap URL alterations, and incorrect pricing display leading to lost sales. Some users express frustration over lack of response from the support team, impacting their overall experience with the app.

Highlights

Positive customer support and quick responses
Ease of use and functionality
Issues with app not working and causing problems
Lack of response from support team
Customization to fit specific themes

Rating Breakdown

  • 5
    92% (189 ratings)
  • 4
    3% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    4% (8 ratings)

Reviews with Text

  • 100% (206)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 4, 2024

It is not working, and the tech support also not answering.

Store

MISHKA

Using app

9 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 26, 2024

Professional team and user friendly app and the support team are great very helpful and problem solving on the spot ! Recommended

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

Support technique excellent

Using app

About 2 years

Total reviews

8

Average rating

4.5

5 / 5 Share

Nov. 7, 2023

I contacted the SmartCS development team and they stepped in, when the SmartCS Currency Convertor broke, due to the store owner/client modifying the theme & vendor code files. Their expertise and professionalism resolved the issue in a timely manner. It is clear this team is committed to customer satisfaction and technical excellence. I appreciate their dedication! Wonderful service :)

Using app

5 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 12, 2023

This application altered our sitemap URLs, resulting in 7,268 404 pages. Our site's health score plummeted to just 55. We've attempted to reach out to the app's support team on three separate occasions, but unfortunately, our issues remain unresolved, and we have yet to receive any response.

Using app

Almost 2 years

Total reviews

1

Average rating

1.0

All reviews

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