SmartCS: Currency Converter
Allow customers to buy and checkout on their local currencies.
Rating
4.8
feedback
199
chart
#6,237
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
20%
-
Less than a month
51%
-
Less than a year
19%
-
More than a year
8%
Reviews Summary
The reviews for this Shopify App are quite mixed, with both positive and negative feedback. On the positive side, many users praised the app for its user-friendly interface, responsive customer support, and effective currency conversion features. The support team was highlighted for being helpful, quick to respond, and willing to assist with customization to fit individual themes. Users appreciated the ease of installation and the seamless functionality of the app, especially in managing multiple currencies and improving the customer checkout experience. However, there were also negative reviews pointing out issues such as the app not working properly, causing errors on the site, and lack of response from the support team in some cases. Some users mentioned problems with the app altering URLs, leading to a decrease in site health score and impacting sales. Additionally, there were concerns about compatibility with certain themes, particularly the Turbo Theme, which resulted in significant Google ranking and traffic issues for one user. Despite the positive aspects, the negative experiences highlighted the importance of thorough testing and compatibility checks before fully implementing the app.
Highlights
All reviews
Jan. 26, 2024
Professional team and user friendly app and the support team are great very helpful and problem solving on the spot ! Recommended
Nov. 7, 2023
I contacted the SmartCS development team and they stepped in, when the SmartCS Currency Convertor broke, due to the store owner/client modifying the theme & vendor code files. Their expertise and professionalism resolved the issue in a timely manner. It is clear this team is committed to customer satisfaction and technical excellence. I appreciate their dedication! Wonderful service :)
Oct. 12, 2023
This application altered our sitemap URLs, resulting in 7,268 404 pages. Our site's health score plummeted to just 55. We've attempted to reach out to the app's support team on three separate occasions, but unfortunately, our issues remain unresolved, and we have yet to receive any response.
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