SmartCS: Currency Converter
The reviews for this Shopify App are quite mixed, with both positive and negative feedback. On the positive side, many users praised the app's customer support team for being responsive, helpful, and quick to resolve issues. Users appreciated the ease of use of the app and how it helped them with currency conversion and checkout processes. The team behind the app was commended for their professionalism and dedication to customer satisfaction. However, on the negative side, some users experienced issues with the app not working as expected, causing problems such as incorrect pricing, sitemap URL alterations, and lack of response from the support team. These issues led to frustration and loss of sales for some users.
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It is not working, and the tech support also not answering.
Professional team and user friendly app and the support team are great very helpful and problem solving on the spot ! Recommended
I contacted the SmartCS development team and they stepped in, when the SmartCS Currency Convertor broke, due to the store owner/client modifying the theme & vendor code files. Their expertise and professionalism resolved the issue in a timely manner. It is clear this team is committed to customer satisfaction and technical excellence. I appreciate their dedication! Wonderful service :)
This application altered our sitemap URLs, resulting in 7,268 404 pages. Our site's health score plummeted to just 55. We've attempted to reach out to the app's support team on three separate occasions, but unfortunately, our issues remain unresolved, and we have yet to receive any response.
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