SmartCS: Currency Converter
Allow customers to buy and checkout on their local currencies.
Rating
4.8
feedback
196
chart
#7,851
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
20%
-
Less than a month
52%
-
Less than a year
19%
-
More than a year
8%
Reviews Summary
The reviews for this Shopify App are quite mixed, with both positive and negative feedback. On the positive side, many users praised the app for its user-friendly interface, responsive customer support, and the ability to customize the currency switcher to fit their themes. The support team, especially individuals like Steve, Louis, and Peter, received high praise for their quick responses and helpfulness in resolving issues. Users also appreciated the app's functionality in automatically converting currencies during the checkout process, making it convenient for international customers. However, there were negative reviews highlighting issues such as the app not working properly, causing errors on the site, and lack of response from the support team in some cases. Some users also mentioned discrepancies in currency display and problems with theme compatibility, particularly with the Turbo Theme. Overall, while the app offers useful features and good support, there are areas that need improvement to ensure a seamless experience for all users.
Highlights
Review RSS Feed
All reviews
Jan. 26, 2024
Professional team and user friendly app and the support team are great very helpful and problem solving on the spot ! Recommended
Nov. 7, 2023
I contacted the SmartCS development team and they stepped in, when the SmartCS Currency Convertor broke, due to the store owner/client modifying the theme & vendor code files. Their expertise and professionalism resolved the issue in a timely manner. It is clear this team is committed to customer satisfaction and technical excellence. I appreciate their dedication! Wonderful service :)
Oct. 12, 2023
This application altered our sitemap URLs, resulting in 7,268 404 pages. Our site's health score plummeted to just 55. We've attempted to reach out to the app's support team on three separate occasions, but unfortunately, our issues remain unresolved, and we have yet to receive any response.
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