Rating
3.3
feedback
5
chart
#7,316
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
20%
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Less than a day
0%
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Less than a month
0%
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Less than a year
60%
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More than a year
0%
Reviews Summary
The reviews for this Shopify App are mixed, with some users praising its ability to add surcharges for specific items in a store, especially for apparel. Users appreciate the simplicity and effectiveness of the app in adding credit card fees using POS. However, there are concerns about the app's limitations, such as the inability to calculate surcharges for individual items and the slow application of surcharges at checkout. Some users have also expressed frustration with the lack of support for custom taxes and the app's overall functionality.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 24, 2024
App works perfectly! Does exactly what I need. I have an apparel store and need to add surcharges for specific things and this does it perfectly. I cannot add it to an individual item which would be good, although I just add the items that need the surcharge first, then add the surcharge which it then calculates on that, then I add the remaining items which separates itself from the surcharge. 5 stars for me!
Nov. 13, 2023
I've given this 4 stars but may adjust after using in the real world. From our testing it works great and provides a simple solution for adding credit card fees using POS. It would be excellent if it was fully automated but for now I'll take this option as it is since it seems to be the only fee app that is actually working as expected. The other two I found simply are cumbersome and do not work with POS.
Hello, Thank you so much for your review. Yes. We are also waiting for new technical abilities on Shopify POS to implement the automatic apply fees functionality. We will immediately add that feature as soon as it is possible for third-party developers. Thank you for understanding and feedback.
June 26, 2023
SMH, when you have something that have more issues than a solution, stop before offer to people. Thank you
Hello. Thank you so much for your feedback. Yes, the app has several limitations to applying fees. We constantly improve it when new features become available on Shopify and remove some limitations.
April 14, 2023
App does work as required - adds percentage based surcharge to POS checkouts. However it is not able to calculate a surcharge at any point of adding items to the checkout (only at the end). Lastly, the time taken to apply the surcharge to the checkout is far too long (as long as 20 seconds). I'm not sure of the math on that but in a 6-8 our working day serving customers at the POS, were losing lots of sales time in waiting for a surcharge to apply.
Hello. Yes, you are right. Our app tries to imitate fees by adding custom items to your cart. Unfortunately, today there is no technical ability to add them differently on Shopify POS. We know it's a huge limitation, and we'd love to change this when technically possible. As for loading. Yes. It's another technical limitation we are fighting today. All third-party apps on Shopify POS are websites. So, to apply fees, you need to download the app from the web every time. I know it sounds terrible, but there is no way to download it to use offline. We hope it will change one day. Unfortunately, we can't influence it in any way today. :(
Nov. 8, 2022
This app does not support my needs and is the only one even close. We need to set up a custom tax and this app you still have to add it each time to cart and it shows up very strangely on the receipt. No one from customer service has responded to me.
Today Shopify POS has technical limitations on such functionality. We will add this ability as soon as it becomes possible. And we contacted you several times. I write this answer 10 minutes after your review.
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