Feesly: Surcharge & Fees (POS)
The reviews for this Shopify App are mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the affordability of the app and the savings it has brought to their businesses. The support team is also praised for their quick and professional assistance, saving users time and money. Some users mentioned that the app works as promised and has been a valuable tool for adding credit card fees on POS systems. However, there are also negative reviews highlighting issues such as bugs, triple charging customers, lack of response from customer service, and difficulties in setting up custom taxes. Some users experienced problems with the app not working properly, causing frustration and loss of sales time. Despite these challenges, the app has been beneficial for many users in saving fees and providing necessary functionality for their businesses.
Review RSS feed
So far this app is doing what we need in our POS system. This is the most affordable app too, so you don't have to hesitate to pull the trigger. I had an issue today while making some adjustments and testing and reached out to their support team to receive IMMEDIATE response and assistance. It ended up being an issue on Shopify POS's team side, not even the app itself, though they found out and relayed the info and instructions to me. Fantastic support, I can't thank this app's team enough. My company saved $350 by passing the credit card surcharge onto customers just this past weekend at a pop up event. Well worth their $1/mo subscription. Thanks Feesly!
Thank you so much for the kind words! Happy to help!
This app has saved me hundreds over the past year. Very useful, never had a problem with it.
Thank you so much for your review! Happy to be useful!
App is very buggy and will triple charge your customers and cause major problems for your brand. Move on
Hello! Can you please contact us at [email protected]? We will be happy to assist and help you with configuring the app! Thanks!
Hello! Can you please contact us at [email protected]? We will be happy to assist and help you with configuring the app! Thanks!
The app works as promised and the support is very quick and professional.
Thank you so much for your review and your kind words! It really means a lot to us.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.