Feesly: Surcharge & Fees (POS) for Shopify

Feesly: Surcharge & Fees (POS)

Automate your fee management

Rating

3.3

feedback

14

Reviews

chart

#1,602

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    7%
  • Less than a month
    7%
  • Less than a year
    64%
  • More than a year
    7%

Reviews Summary

The reviews for this Shopify App are quite mixed. On the positive side, users appreciate the affordability of the app and the savings it brings to their businesses. The support team is highly praised for their quick responses and professional assistance, saving users money and resolving issues promptly. However, there are negative aspects highlighted as well. Some users experienced bugs and issues with the app, such as triple charging customers and calculation errors. Lack of response from customer service in some cases was also a concern. Additionally, there were complaints about the app not meeting specific needs, such as custom tax setups and delays in applying surcharges at the checkout.

Highlights

Affordability and savings
Responsive and professional support
Bugs and technical issues
Lack of response from customer service
App not meeting specific needs

Rating Breakdown

  • 5
    43% (6 ratings)
  • 4
    7% (1 ratings)
  • 3
    7% (1 ratings)
  • 2
    14% (2 ratings)
  • 1
    29% (4 ratings)

Reviews with Text

  • 93% (13)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 25, 2026

So far this app is doing what we need in our POS system. This is the most affordable app too, so you don't have to hesitate to pull the trigger. I had an issue today while making some adjustments and testing and reached out to their support team to receive IMMEDIATE response and assistance. It ended up being an issue on Shopify POS's team side, not even the app itself, though they found out and relayed the info and instructions to me. Fantastic support, I can't thank this app's team enough. My company saved $350 by passing the credit card surcharge onto customers just this past weekend at a pop up event. Well worth their $1/mo subscription. Thanks Feesly!

Using app

--

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the kind words! Happy to help!

5 / 5 Share

Feb. 23, 2026

This app has saved me hundreds over the past year. Very useful, never had a problem with it.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! Happy to be useful!

1 / 5 Share

Dec. 23, 2025

App is very buggy and will triple charge your customers and cause major problems for your brand. Move on

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Hello! Can you please contact us at [email protected]? We will be happy to assist and help you with configuring the app! Thanks!

1 / 5 Share

Dec. 19, 2025

Using app

About 7 hours

Total reviews

2

Average rating

3.0

Developer Reply

Hello! Can you please contact us at [email protected]? We will be happy to assist and help you with configuring the app! Thanks!

5 / 5 Share

May 27, 2025

The app works as promised and the support is very quick and professional.

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review and your kind words! It really means a lot to us.

All reviews

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