SayIt_From The Heart review for Bonify Custom Fields
March 28, 2022
One of the worst implementations of an import/export app I have seen. I imported 47 records and got the message that there were no errors yet none of the records were changed. Support told me there was an error in my file... If that was the case then you would think the app would be smart enough to tell you that there was a problem instead of reporting no errors. Also, beware that this doesn't import titles or descriptions - very limiting in my opinion.
We're genuinely sorry to hear about this experience. We understand that your time is valuable. We're in the process of updating the app to account for recent changes to this functionality in Shopify, including validating defined fields and properly erroring during import if invalid data is encountered. Regarding changing titles and descriptions, this app's focus is on metafields, so that is the only data that the app will change during import. Our file format intentionally mirrors Shopify's import/export file format for flexibility. The rationale was that merchants would use our app to manage metafields and Shopify's import to manage other data points, like titles, descriptions, etc. Our export files include extra data beyond metafields to help provide context for updating metafields in a spreadsheet. It's understandably frustrating though, if your expectation was that the app would import any data it encountered in an import file.
