Boost Auto Parts review for Infinite Product Options

March 17, 2018

I would give this app 5 stars if not using it to adjust pricing. The problem with this app is that the option is hard coded to the product as soon as the item is added to the cart, but then if a customer removes the add-on item from the cart it still shows that the option is on the product level. We ended up having to call customers to determine if they wanted the upgraded option, and explain to them that they didn't pay for it. The add on also creates really goofy _io_order_group information if using the add-on item option which makes emails to customers, cart pages, and packing slips look goofy. Customers removing the add on from the cart and expecting to receive it happens way more than we ever thought. We had to switch to a paid app which hides the cost so customers can't do this. Overall I would recommend this app if not wanting to use it to change prices. For free you can't go wrong! Support staff was great whenever we called, but again the app just comes up short if trying to charge additional for certain options.