Infinite Product Options for Shopify

Infinite Product Options

Let customers specify product options on orders with Shopify

Developer
View on App Store

Rating

4.8

feedback

3,955

Reviews

chart

#566

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    4%
  • Less than a month
    19%
  • Less than a year
    39%
  • More than a year
    36%

Reviews Summary

The reviews for the Infinite Options Shopify App are overwhelmingly positive, with users praising the app for its ease of use, functionality, and excellent customer support. Many users highlighted the app's ability to add unlimited product variations, increase average order value, and provide personalized options for customers. The support team was frequently mentioned as being quick to respond, helpful, and knowledgeable, resolving issues promptly and going above and beyond to assist users. However, there were a few negative reviews mentioning difficulties in using the app for more complex setups, such as uploading images or applying option sets to Shopify Collections. Some users also experienced issues with pricing updates and unreliable functionality.

Highlights

Positive aspects: Ease of use, functionality, unlimited product variations, personalized options, excellent customer support
Negative aspects: Challenges with complex setups, pricing updates, unreliable functionality

Rating Breakdown

  • 5
    93% (3,679 ratings)
  • 4
    4% (160 ratings)
  • 3
    1% (36 ratings)
  • 2
    1% (20 ratings)
  • 1
    1% (59 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 10, 2024

Very slick app. It does everything we needed (most apps we tried were lacking), and set-up is very straightforward. Support via live chat was also very fast & helpful.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 2, 2024

Fixed everything for me! Awesome experience!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 31, 2024

I had some issues with my sets popping up on my actually listings. Emily reached out to me just to check in and I mentioned it to her. Within moments, she had my listings fixed and ready to go. She went above and beyond and even fixed some minor issues that I didn't notice. Great customer service and now my items are loading perfectly!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

The Infinite Product Options team are awesome! I recently changed to a paid theme on Shopify and I didn't realize that I also needed to update my apps. I tried to install the code snippet as their instructions indicated. However, my code didn't contain what they told me to look for. So I contact the Infinite Product Options team via their chat, and eventually email. Emily responded to my chat almost instantly and took care of the issue! They were able to install the code snippet and get my website back up and running!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2024

We've all reached a bottleneck in our businesses and can't go to the next stage until it's solved. My problem was more like a bottle cap until I found infinite options. Allowing me to have as many variations as I needed I could bundle all my products together and massively increase my average order value. This wouldn't have been possible without infinite options and I highly recommend using them. I did run into one issue and their support team was incredibly helpful. As a side note, it wasn't even a problem with infinite options it was with another app but they were still helpful in suggesting a resolution

Using app

23 days

Total reviews

2

Average rating

5.0

All reviews

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