Infinite Options
Shopify Product Options
Rating
4.8
feedback
3,930
chart
#12
All reviews
Rating Breakdown
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April 10, 2024
Good when it works, but very unreliable and poor back up service. I have been using it for years, paying monthly, it only works sometimes and the developer is not being helpful at all.
Jan. 24, 2024
Functionality and support were cool, but at the end of the day it didn't allow me to control quantities which was a non-starter.
Jan. 7, 2024
Unfortunately, I was not able to cancel my free trial from the admin dashboard which should always be an option for any app. The reason why I did not want to use this app was the fact that the add-on price is not shown on the product page when the option is selected and it's only shown in the cart.
Jan. 30, 2023
Bundles DO NOT integrate with inventory, so whatever is sold is not tracked or updated. This is an inventory management nightmare. Uninstalled for this sole reason. Other features seemed to work, but were not tested in detail by me.
Hello Green Acre Homestead Team, Products that are bundled to an option will be tracked in inventory along with the main product. If you would like to test the app again in the future please reach out to our support team at [email protected] and we will be happy to help install the app, answer any questions and ensure that the bundling feature is correctly tracking inventory. Annette (Director of Customer Success)
Sept. 6, 2022
This app is not user friendly at all, it was recommended to meby Simple BUndles as i have more than 100 variants needed for my bundles and was limited with shopify to 100 variants. i was using simple bundles which was so easy to use my only issue was the variant limit. I paid to have this installed and it was not worth it at all, the videos are ok if you are only adding a couple of items. Suggestions would be having the ability see your bundle as your creating so if there is a mistake you don't spend an hour creating a bundle to preview it and see that its all wrong. i have wasted hours and hours
March 18, 2021
App doesnt offer pricing changes due to selection and the customization is very poor :( So onfurtanely i have to uninstall it...
April 17, 2020
It has worked well for me for two years and then all of a sudden just decided to stop working today when nothing has been changed; I have checked the code is correctly inserted for the theme and it is. Totally unreliable!!
Nov. 30, 2019
I can't believe this app doesn't allow you to set custom price changes for different option selections. I assumed something called "Infinite Options" would allow such a basic, vitally important function.
July 11, 2019
Hello. I have already installed the app, but I did not understand how to configure it or to bundle my products on store. Can you help me?
Hi Marcelo, We would be happy answer your questions about bundling products. We are available via phone at 888.735.3133 or live chat directly on your Infinite Options dashboard where we set up examples and help walk you through how to get started. We also have this video guide and document that will take you through creating bundles: https://docs.theshoppad.com/article/423-create-product-bundles We look forward to speaking to you soon, -Annette (Director of Customer Success)
April 14, 2019
Have not yet been able to get this app working.. Support and instructions are quite vague. Still trying to make it work before moving on to another. What i am trying to do is to simply limit the MOQ qty's for non stock products where I need to purchase a minimum qty
April 4, 2019
Infinite Option was easy to install but lacks a logic program causing customer frustration,more work
March 10, 2019
Easy to use with decent features. However there is no option for custom pricing or setting price based on selection/user input.
Oct. 22, 2018
I’d have given this app a 5 star review if they bothered to respond to support queries. I’ve sent 4 support emails, all of which have been read, with no response so I’m currently left with an app that works on some orders but not others! Annoyed!
Oct. 24, 2018
this app has a SERIOUS issue. regardless of shipping checked within a product in shopify, it will add shipping rates (if one has setup general shipping say based on weight). tech support has no clue on whats the problem encountered but offered solutions etc.. ONE wonders how come there are solutions to undefined or yet to be understood problems. one only have to create a copy of a product that uses Infinite options and make a copy of the product Without IO to see this SERIOUS bug. Updates.. Logan from tech support and his follow up is great. although some of these limitations are recorded to be WIP in their pipeline, nevertheless his assurance to improve on this free app earns one more star. using this free app as it is within its limitations is definitely a 4 or 5 star product but if you have special requirements eg. not offering add-ons as standalone product sales but it's still needed to be listed as a product by Infinite Options for it to work.. it's a shame that Shopify themselves couldn't make available these granular options within their variants but there again it could be a decision to allow 3rd party apps room to make some esoteric offerings albeit less integrated..
Dec. 8, 2017
Looked very easy! But not working on my website. I sent 2 emails over 2 days right before the weekend but no on answered.. I wanted to launch the new products on the weekend but now need to hunt for another app...Bad customer support
Feb. 7, 2017
Excellent app concept, however it is impossible to use as randomly during option creation it deletes all the work you've done, tried to create the same option about 7 times but have not managed to successfully create it.
Jan. 16, 2017
It has problems. I can't edit certain fields without it crashing. It also does not show any of the customer's selections on the order confirmation email, which means I have to go into shopify to see what features the customer ordered. I would pay for a better version of this, but for now I am tempted to just delete it.