All reviews

Rating Breakdown

  • 5
    93% (3,656 ratings)
  • 4
    4% (159 ratings)
  • 3
    1% (36 ratings)
  • 2
    1% (20 ratings)
  • 1
    1% (58 ratings)
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4 / 5 Share

May 26, 2024

Great way to add variants to my products. pricing is very competative as compared. here are the things that would enhance this product; 1. an Add on PRICE simply, not connected to a product...like Globo 2. a way to "activate" or 'Deactivate" an option set...or have it as a draft...rather than immediately publishing, or have to delete an element. this is why I usually create a test product to add the option set to first. 3.an Image or file upload feature 4. a little easier or friendlier interface. again Globo is much easier and user friendly here. The key feature why I DID NOT switch to globo....this app allows me to grab products based on type, vender, tag, etc...a number of ways to select specific or many products...where as this feature is only available with Globo's $20+ plan! And Variant Options app is a whopping $24 is you wish to have price add ons. so, for now I will continue to use this app as it serves my purposes. the conditional logic and selection rules is what keeps me here for the great price. admittedly I am experiencing technical issues with some new option sets ive created not showing up....but after the weekend im sure ill find help with their tech team

Using app

Over 3 years

Total reviews

4

Average rating

4.0

4 / 5 Share

Oct. 27, 2023

Grrat customer service help resolving issue, the app provixe great flexibility

Using app

1 day

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 22, 2023

With a few hiccups along the way, I am now happy with this app. Rated 4 stars as I was told it could be 'custom coded' to include a font preview box and after spends many hours installing the app and converting my entire site over I was told actually that's not correct and font preview would only be achieved by purchasing another app. I don't have the time to convert to another app and hope that one day these guys will include a font preview option but I'm happy for now. Customer service is MUCH more responsive than the previous personalisation app I had and they have fixed a number of issues for me when I was simply enquiring about how to fix them so I appreciate this proactiveness immensely as it has saved me a lot of time. I also love that this app doesn't interfere with other apps (eg: JudgeMe) like my previous personalisation app did and it integrated really well with my theme. I definitely recommend this app if you want personalisation options, good customer service and an affordable app. Fingers crossed font preview is in their plans!

Using app

9 months

Total reviews

1

Average rating

4.0

4 / 5 Share

March 24, 2023

hello, we are having the app running on our store as a trial and looks clean so far. had a quick question. is there any option to choose the font when doing a customizing of the fabric. so for example, you enter the name, select the color that you want and choose if you want italic or normal font.

Using app

15 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 26, 2023

Hi there, I was told about this app and that it could be a possible solution to what I’m looking to do with my products. I need verbal guidance how to set this up. Can anyone contact me to see if this app is what I need. Thank you so much 760 801-9010 I could really use the support :)

Using app

2 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Dec. 12, 2022

I would recommend the app because of the add on feature. I would have appreciated a video that started with grouping in Shopify products. Still figuring it out put will keep it for now.

Using app

28 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 17, 2022

I only use this app for 2 of my products as shopify doesn't provide enough options. Works well, my one niggle is that it can take a few moments to load the options on the page which doesn't make for a completely a seamless experience. Overall easy to use, set up and their customer service is great.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Hello team! Thank you very much for taking the time to leave your honest feedback. We recommend that you follow the steps in this document to remove the slight delay before the options display: https://docs.theshoppad.com/article/109-decrease-infinite-options-load-time or reach out to our support team ([email protected]) and we will be happy to help add the code through a collaborator's request. -Annette (Director of Customer Success)

4 / 5 Share

Oct. 11, 2022

I used this app to help me create more variant for my product. Customer service is excellent. I reached out to them a lot to get started and I was amazed by the efficiency of their support team. I gave a 4 stars because the app si well developed but still misses some options in order to meet my needs such as the possibility to associate different prices and images to the options sets. Otherwise it's a really good app!!!

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 21, 2022

I was confused about how to attach the app to my store and after struggling for a few days I bit the bullet and paid to get it done for me. It was perfect and really quick. I'm still learning how to use it but getting there slowlu

Using app

11 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 22, 2022

Works well with good options. I could not get it all done without customer service stepping in and adding code themselves. They did that promptly however.

Using app

18 days

Total reviews

1

Average rating

4.0

4 / 5 Share

July 19, 2022

It takes a little getting used to when you want to set up some of the options but it works great and their customer support is fast and efficient.

Using app

Over 4 years

Total reviews

3

Average rating

4.7

4 / 5 Share

June 15, 2022

Brilliant app that allows you to add literally infinite number of options to your listings. However; one point it falls down on for me and where it loses a star rating is that it doesn't allow you to set varying prices or SKUs for all of the different options in an option set. If this feature could be added, it would be absolutely perfect.

Using app

18 days

Total reviews

2

Average rating

4.5

4 / 5 Share

April 29, 2022

Although the app did not have the specific features I required for my shop, it was well built and the customer service was quick and very helpful.

Using app

About 6 hours

Total reviews

2

Average rating

4.5

4 / 5 Share

March 24, 2022

The App works well, but the technical support was kinda iffy!! I had an issue in the beginning because their documentation was NOT up to date. Some things I looked at where different than the actual software was showing. Tech support never really did understand I guess what I was trying to ask their help for, but Shopify tech support saved their ass!! I got it working just fine with Shopify's tech support, but Infinite Options tech support is questionable. I recommend the product because it does work, but if you need tech support on it, go with Shopify!

Using app

15 days

Total reviews

1

Average rating

4.0

4 / 5 Share

March 7, 2022

This app really helped with displaying all the options I need to for my products. It took me a bit to get the hang of using it, however my website is laid out very nice and I love all the options I can use!

Using app

18 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 26, 2022

We have been using this app for a month or so now and it's working great for our personalized products. The only reason for the 4 stars is it loads a little slow on the product page. Other than that, the app truly does work great and it is very easy to implement!

Using app

11 months

Total reviews

12

Average rating

4.8

4 / 5 Share

Jan. 27, 2022

I like that your team is quick to respond and help. However the things that your team solve are not to what I really want. Now there is a new issue: The delivery date, message card and special remark are not showing in the customer order.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 26, 2022

The app is very useful for my business. Their support is responsive and very first class all the way. The MAJOR DRAWBACK that I did not know about: I cannot add the customer's options choices when manually entering an order thru the Shopify admin panel. Since we get orders thru the mail, this is a real drawback. Otherwise, great.

Using app

5 months

Total reviews

4

Average rating

3.8

4 / 5 Share

Dec. 20, 2021

This was the only app we found that would put the customization information in the Order, the customer's Order Acknowledgement email, and the Fulfillment Request email to drop-shippers. The set up service was well worth the $20 as well. It would be nice if there was an option to limit options to a single variant of a product, but ShopPad's technical support was good and showed me a decent work-around.

Using app

6 days

Total reviews

3

Average rating

4.7

4 / 5 Share

Nov. 25, 2021

Excellent support with amazingly quick responses. Love having this app to further personalize products.

Store

Vanbase

Using app

About 4 years

Total reviews

5

Average rating

4.8