All reviews

Rating Breakdown

  • 5
    93% (3,656 ratings)
  • 4
    4% (159 ratings)
  • 3
    1% (36 ratings)
  • 2
    1% (20 ratings)
  • 1
    1% (58 ratings)
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5 / 5 Share

June 10, 2024

The team is very professional and helpful, and they reply very quickly. Great customer service. The Infinite Options app itself is a game-changer. It's really helped out my store, as I need to include a lot of customization that is not natively supported by Shopify. It's really easy and intuitive to use and I would absolutely recommend this app!

Store

Belbren

Using app

Almost 3 years

Total reviews

3

Average rating

4.7

5 / 5 Share

June 9, 2024

We have used this app for 5 years. Upgraded our website and had a problem with the conversion to the new theme. Sent email and within 30 minutes they fixed the problem.. Great Customer Service.

Using app

Over 5 years

Total reviews

11

Average rating

5.0

5 / 5 Share

June 4, 2024

Seriously best app ever and such helpful customer service and the app makes so many features possible for my app!

Using app

Over 6 years

Total reviews

5

Average rating

4.2

5 / 5 Share

June 3, 2024

Highly recommend the team at Shoppad, particularly Emily who is always fast to assist with any questions and jump in and take a look. I used this app for my previous business and always had the same experience. Highly recommend.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 2, 2024

Infinite Options is GREAT! My products are highly personalized, and this app helps me easily add personalization options without any hassle. I needed help with one thing, and customer service responded promptly and had it changed for me by the end of the day. I highly recommend it.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 30, 2024

Customer service is great! They formatted something for me that got a little wonky with a template upgrade. They were fast, friendly and helpful! Highly recommend!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 30, 2024

Infinite Options was a necessity for my website as I sell personalised products. Install and set up is easy which always wins points for me. Inhave used infinite options a few times in the past and it is just amazing. I would highly recommend xx

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 23, 2024

Very quick to respond to my requests for a modification.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2024

Excellent customer service.

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

May 22, 2024

You can achieve conditional logic and hover-text on swatches in your menu and make your product options look beautiful.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2024

Top Support!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2024

I installed and set this up and sales have already increased. It's been maybe a month? Plus I've only done the work to use it on about 25% of the products so far. Setting it up is easy, they have guides on how to do that that are actually simple to follow! The staff that answered my questions were all great and they got back to me quickly with RELEVANT information the very first time.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2024

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2024

Quick reply! Added a necessary custom code to our site to make sure the app functioned properly without even having to ask them to do it! Great app! Great customer service.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2024

Some of the best customer service I have ever had. The app is brilliant, but the people behind it are even better! Thank You Emily you have been amazing today :-)

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2024

Any time I've had questions or couldn't get something to work, their customer service has been phenomenal. They even fixed the code so the options section looks nice on my website. The best. Get it now.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2024

I have enjoyed this app. It accomplishes what I wanted done in my store. It, in my opinion, is not the easiest app to navigate, but thankfully, the staff is amazing. Each time I came back with another question, they walked me through it and corrected my errors.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2024

This app is a huge advantage over just using variants. The support is hugely helpful. I reached out with a question, they answered it quickly and applied custom style code fixing a problem that I didn't even know I had. I've setup basic hide/show logic so that when a customer selects Custom, they get a new field to type our the custom request. This saves me going back and forth through messaging. And time is money! 5 Freaking stars!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 11, 2024

Support is great and app is very intuitive.

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

April 11, 2024

Ok, I've been using this app for two years now and I can say this one is awesome. I haven't tried other apps, but this offers exactly what I want. I have a fashion brand offering 10 different sizes (XXS-5XL) and up to 15 different colors, which makes the combinations infinite and the standard Shopify template doesn't support it. It has so many other options it has made my life so much easier. And not only that, but their customer service is 20/10. They are always there to help you, they solve issues FAST, and they are the kindest most patient people.

Using app

Over 1 year

Total reviews

1

Average rating

5.0