Hotdogfpv review for Infinite Product Options

April 12, 2018

Amazing App! We specialize in limited apparel with different sizing options. We needed to able to offer different variants with a single stock quantity applied to the entire item. This was the perfect solution! Easy to use and integrate. Very happy with this App. I have been using it for about 6 months now. update (reduced from 5 stars to 4) - I still love this app, but today I tried to take advantage of the "feature" of being able to set default values. I could not figure out how to do this -- so I reached out to their customer service. They were very responsive and answered all of my questions very quickly through their chat option. So, why am I reducing the star rating? Because - in reality, you do not have control over default values (except with text) -- so you cannot select default values for drop down menus, or radio buttons. They did give me an option of using "placeholder text" -- which is an okay work around, but it's not the same as setting default values. I mentioned to the customer service person that they should consider changing the language of their app in the shopify store, since at the time of this review update, one of the features is "Control over placeholder and default values" -- my recommendation was basically brushed off. So, -1 star. Why? because i needed to use a feature that they stated was possible and at the end of the day, they know it's not possible, but it helps promote their product. So, rather than full disclosure -- they just let you get all set up and then say "oh, you can only do that with a text box" -- but what exactly is a "default value" for a text box? I feel it's misleading and dishonest.