SWJewelry review for Infinite Product Options

Dec. 17, 2018

I am not a coder by any means, but you wouldn't know it with the assistance that is built into the app. I will go even further to say, when I did have a slight hiccup, I contacted customer service via email and honestly did not expect to hear back for at least a couple of hours. Not only did I hear back before a couple of hours, it was literally 11 minutes when I received the email from Mandy. She came back with an offer to fix my problem right away, all she needed was a simple invite into my store and it would be corrected. Ten minutes later, BOOM, problem solved and I was moving along my day as if I nevr had an issue. I actually took a slight detour to write this review! That's the customer service we all want, but hardly ever get, in this "now" society. ShopPad not only has the products, but the support and customer service to back them up! Thanks again Mandy!