Personally Yours Accessories review for Infinite Product Options
Feb. 26, 2020
So I am giving it 1 star because it cost me some big money on a customer. Some time ago I reached out to the support team to explain that when a customer checks out they are allowed to remove items associated to the options and leave the options behind. I had a customer customize a product with a name, they removed the product with the cost but left the customization part which had an additional cost. Support explained that this is by design and customers can remove the products. If I needed the items to stay I should use another product as they cannot do that. Not a way to keep customers! I will say this, if the product did NOT do what I explained above I would give it 5 stars as it is amazing.
Let customers specify product options on orders with Shopify