The 5Tees Company™ review for Infinite Product Options

Nov. 13, 2020

Unbelievable! And that shouldn't be the term used when giving a one word 'sum-up' to customer service, as to be fair, all customer service should be excellent - but sadly, in most cases it's not. The Shoppad team's customer service has blown me away. I had two problems to solve on my Shopify site that I really needed to sort out in a hurry and not only did the Infinite Options app solve both, (one was adding a gift bag option, the other was allowing customers to make a note on the product they'd chosen to give preferences in note form - the notes then appear on the packing slip and invoice to ensure the preferences aren't missed during processing), but with lightning speed customer service that helped me solve the issues on the same day - (one smaller issue relating to one of the above) in seconds. I can not praise the app or the service enough. I'm looking forward to 'delving into' the app to see what else it can do. Thank you Shoppad Team! - Special mentions to Sara and Annette that left me waiting such little time!