All reviews

Rating Breakdown

  • 5
    92% (1,355 ratings)
  • 4
    3% (49 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (15 ratings)
  • 1
    3% (47 ratings)

Reviews with Text

  • 99% (1,457)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 4, 2023

I needed assistance to have my Theme adjusted so I could receive support as needed and was assisted right away. Everything was edited within 5 minutes and I was ready to go. Super helpful to have someone available when I am working. Thank you.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

I recently had the pleasure of interacting with Nivi's customer service and I must say, they exceeded all of my expectations. The representative I spoke with was polite, and patient, and went above and beyond to ensure that my issue was resolved in a timely and satisfactory manner. Not only did they listen to my concerns attentively, but they also provided me with clear and concise instructions on how to resolve the issue. I appreciated the fact that they took the time to explain everything in detail and made sure that I was comfortable with the solution before ending the call. Overall, I was extremely impressed with Nivi's customer service, and I would highly recommend them to anyone looking for exceptional support. Keep up the great work!

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

Extremely helpful and quickly had us up and running!

Using app

25 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

She was excellent. she was there when I needed help. She did everything I needed and I am happy with what she did. Thanks you for the fast service.

Using app

27 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

The customer service is extremely helpful, which makes a huge difference!

Using app

30 minutes

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 29, 2023

amazing app and support that reply very promptly. Already used for some months before, it works smoothly and well. TOP

Using app

9 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

That is bar none the fastest Tech Support I have seen on a Shopify App. They addressed my issue in less than 5 minutes, start to finish. This is really impressive! Update: Moved to a new theme and they helps me in MINUTES! Great Team!

Using app

25 days

Total reviews

19

Average rating

5.0

5 / 5 Share

Oct. 26, 2023

Really great service, ask for questions, and you we'll get answer. The app is worinking very well, and it has increase our sales by 15%. Thanks to everyone that helped us.

Using app

17 minutes

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 26, 2023

It's a most have app, really helpful !!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

Very helpful customer service

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

The customer support is extremely helpful and the app does the work!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

I've just installed the application and I'm amazed by the customer service. Zarah was very helpful and I got an almost instant response. The interface is quite intuitive. I recommend it!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2023

Wonderful app and great support from the team. 5 stars!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2023

Very easy to setup with. We have a bit difficulties in installing the app to our theme but their team is very quick to help us.

Using app

About 1 hour

Total reviews

12

Average rating

5.0

5 / 5 Share

Oct. 19, 2023

Great support - instantly solved my issue with cart. Straightforward app that does what it says on the tin

Using app

44 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 19, 2023

I only had this app for a week and have had to reach out to support twice. Both times, the replies were within 2 minutes. Great support team, and happy with the app so far. It was a lot easier to set up than others looked at.

Using app

7 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 18, 2023

Awesome experience with Shopacado. Zarah responded quickly to my request and was able to help configure their app to my shopify theme. She provided screenshots and thoroughly made sure the app was working consistently throughout the shopping process. Highly recommend.

Store

My Store

Using app

27 minutes

5 / 5 Share

Nov. 20, 2024

I have tried many discount APPs but they just didn't do what I needed. This one does! I have hundreds of product pages and needed to be able to add an offer with text and a table to product pages. This one easily allows me to add the offer to individual products or a whole collection in one go saving me a lot of time. It also offers the ability to add a up-sell offer in the cart page. You can also use customer tags to only show the offer to certain customers so it works well for wholesale options too. Customer service has been excellent with immediate response and questions solved, i recently changed to a new theme and Syed was very helpful with my questions.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 16, 2023

Just loaded the app and had some issues. Within a minute Pavi assisted me and got all working. I was also provided with additional details on using the app. Great support.

Using app

35 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2023

Works great! It worked on desktop browsers right away even though it said I needed to contact support to fix it. Once I got the opportunity to talk to them via the chat they had the mobile browser fixed and everything running perfect in less than 5 minutes from my initial contact message. Definitely recommend

Using app

1 day

Total reviews

1

Average rating

5.0