All reviews

Rating Breakdown

  • 5
    92% (1,383 ratings)
  • 4
    3% (49 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (15 ratings)
  • 1
    3% (46 ratings)

Reviews with Text

  • 99% (1,484)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 10, 2023

I just started using the App and i must say the support is great. I had a problem with set up and within 10 min support had fixed the problem and got me off and running. So far the best app support team i have worked with so far. Kudos!!!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2023

Store

Glasvin

Using app

30 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

Store

Aera

Using app

Almost 2 years

Total reviews

7

Average rating

4.9

5 / 5 Share

Nov. 8, 2023

good customer service

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

Great App with quick and dedicated support. Thanks.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 5, 2023

This app is very useful and the support is very quick. Highly recommended.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2023

I needed assistance to have my Theme adjusted so I could receive support as needed and was assisted right away. Everything was edited within 5 minutes and I was ready to go. Super helpful to have someone available when I am working. Thank you.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

I recently had the pleasure of interacting with Nivi's customer service and I must say, they exceeded all of my expectations. The representative I spoke with was polite, and patient, and went above and beyond to ensure that my issue was resolved in a timely and satisfactory manner. Not only did they listen to my concerns attentively, but they also provided me with clear and concise instructions on how to resolve the issue. I appreciated the fact that they took the time to explain everything in detail and made sure that I was comfortable with the solution before ending the call. Overall, I was extremely impressed with Nivi's customer service, and I would highly recommend them to anyone looking for exceptional support. Keep up the great work!

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

Extremely helpful and quickly had us up and running!

Using app

25 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

She was excellent. she was there when I needed help. She did everything I needed and I am happy with what she did. Thanks you for the fast service.

Using app

27 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

The customer service is extremely helpful, which makes a huge difference!

Using app

30 minutes

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 30, 2023

I'm pleased with the features of this app as it makes it so much easier for me to offer discounts. The customer service is 10/10.

Using app

7 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2023

amazing app and support that reply very promptly. Already used for some months before, it works smoothly and well. TOP

Using app

9 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

That is bar none the fastest Tech Support I have seen on a Shopify App. They addressed my issue in less than 5 minutes, start to finish. This is really impressive! Update: Moved to a new theme and they helps me in MINUTES! Great Team!

Using app

25 days

Total reviews

19

Average rating

5.0

5 / 5 Share

Oct. 26, 2023

Really great service, ask for questions, and you we'll get answer. The app is worinking very well, and it has increase our sales by 15%. Thanks to everyone that helped us.

Using app

17 minutes

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 26, 2023

It's a most have app, really helpful !!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

Very helpful customer service

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

The customer support is extremely helpful and the app does the work!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

I've just installed the application and I'm amazed by the customer service. Zarah was very helpful and I got an almost instant response. The interface is quite intuitive. I recommend it!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2023

Wonderful app and great support from the team. 5 stars!

Using app

1 day

Total reviews

1

Average rating

5.0