All reviews

Rating Breakdown

  • 5
    92% (1,383 ratings)
  • 4
    3% (49 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (15 ratings)
  • 1
    3% (46 ratings)

Reviews with Text

  • 99% (1,484)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 16, 2023

Nivi was great, she knew exactly what I needed to do to configure the app. Overall the features are great and work as they should. The cart bulk upsell is a great way to increase average order value. Great app, using this with a few clients now.

Using app

About 1 hour

Total reviews

11

Average rating

4.6

5 / 5 Share

Nov. 15, 2023

Exceptional customer service!

Using app

28 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

Love the app and the customer service is super quick. I appreciate the help provided and the great interface.

Using app

9 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

The best APP available there to support Volume discount especially for our store. Oh and Great and Prompt customer service! Highly recommended!!!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

Very good service. Thank you !

Using app

About 4 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 10, 2023

I just started using the App and i must say the support is great. I had a problem with set up and within 10 min support had fixed the problem and got me off and running. So far the best app support team i have worked with so far. Kudos!!!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2023

Store

Glasvin

Using app

30 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

Store

Aera

Using app

Almost 2 years

Total reviews

7

Average rating

4.9

5 / 5 Share

Nov. 8, 2023

good customer service

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

Great App with quick and dedicated support. Thanks.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 5, 2023

This app is very useful and the support is very quick. Highly recommended.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2023

I needed assistance to have my Theme adjusted so I could receive support as needed and was assisted right away. Everything was edited within 5 minutes and I was ready to go. Super helpful to have someone available when I am working. Thank you.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

I recently had the pleasure of interacting with Nivi's customer service and I must say, they exceeded all of my expectations. The representative I spoke with was polite, and patient, and went above and beyond to ensure that my issue was resolved in a timely and satisfactory manner. Not only did they listen to my concerns attentively, but they also provided me with clear and concise instructions on how to resolve the issue. I appreciated the fact that they took the time to explain everything in detail and made sure that I was comfortable with the solution before ending the call. Overall, I was extremely impressed with Nivi's customer service, and I would highly recommend them to anyone looking for exceptional support. Keep up the great work!

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

Extremely helpful and quickly had us up and running!

Using app

25 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

She was excellent. she was there when I needed help. She did everything I needed and I am happy with what she did. Thanks you for the fast service.

Using app

27 minutes

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 2, 2023

liking it so far, its doing everything i need it to do

Store

My Store

Using app

About 1 hour

5 / 5 Share

Nov. 1, 2023

The customer service is extremely helpful, which makes a huge difference!

Using app

30 minutes

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 30, 2023

I'm pleased with the features of this app as it makes it so much easier for me to offer discounts. The customer service is 10/10.

Using app

7 minutes

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 30, 2023

Good response on troubleshooting issues

Using app

5 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 29, 2023

amazing app and support that reply very promptly. Already used for some months before, it works smoothly and well. TOP

Using app

9 days

Total reviews

4

Average rating

5.0