All reviews

Rating Breakdown

  • 5
    93% (1,419 ratings)
  • 4
    3% (49 ratings)
  • 3
    0% (7 ratings)
  • 2
    1% (16 ratings)
  • 1
    3% (43 ratings)

Reviews with Text

  • 99% (1,518)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 10, 2023

I just started using the App and i must say the support is great. I had a problem with set up and within 10 min support had fixed the problem and got me off and running. So far the best app support team i have worked with so far. Kudos!!!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2023

Store

Glasvin

Using app

30 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

Store

Aera

Using app

Almost 2 years

Total reviews

7

Average rating

4.9

5 / 5 Share

Nov. 8, 2023

good customer service

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

I am please with this app and it's features, easy to set up, nice design and very convenient. Their customer service is the best!

Store

SMORA

Using app

11 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

Great App with quick and dedicated support. Thanks.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 5, 2023

This app is very useful and the support is very quick. Highly recommended.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2023

I needed assistance to have my Theme adjusted so I could receive support as needed and was assisted right away. Everything was edited within 5 minutes and I was ready to go. Super helpful to have someone available when I am working. Thank you.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

I recently had the pleasure of interacting with Nivi's customer service and I must say, they exceeded all of my expectations. The representative I spoke with was polite, and patient, and went above and beyond to ensure that my issue was resolved in a timely and satisfactory manner. Not only did they listen to my concerns attentively, but they also provided me with clear and concise instructions on how to resolve the issue. I appreciated the fact that they took the time to explain everything in detail and made sure that I was comfortable with the solution before ending the call. Overall, I was extremely impressed with Nivi's customer service, and I would highly recommend them to anyone looking for exceptional support. Keep up the great work!

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

Extremely helpful and quickly had us up and running!

Using app

25 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

She was excellent. she was there when I needed help. She did everything I needed and I am happy with what she did. Thanks you for the fast service.

Using app

27 minutes

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 2, 2023

liking it so far, its doing everything i need it to do

Store

My Store

Using app

About 1 hour

5 / 5 Share

Nov. 1, 2023

The customer service is extremely helpful, which makes a huge difference!

Using app

30 minutes

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 30, 2023

I'm pleased with the features of this app as it makes it so much easier for me to offer discounts. The customer service is 10/10.

Using app

7 minutes

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 30, 2023

Good response on troubleshooting issues

Using app

5 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 29, 2023

amazing app and support that reply very promptly. Already used for some months before, it works smoothly and well. TOP

Using app

9 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 28, 2023

This is the second install since I have 2 stores and have had 1 working for a month now works as it should. had a little help on the installation it was 4 a.m. in Arizona on Sat and someone contacted me a few minutes later not thinking anyone was up I went to bed and just woke up to a message that they had completed the installation while I was sleeping and it was all set to go. this is the way if these developers want us to use their app their first support contact tells me a lot and leaves an impression on how things will go if we have any issues. these folks get it they are above all the others. thanks again for treating us like you really care make sure you don't lose your vision.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

That is bar none the fastest Tech Support I have seen on a Shopify App. They addressed my issue in less than 5 minutes, start to finish. This is really impressive! Update: Moved to a new theme and they helps me in MINUTES! Great Team!

Using app

25 days

Total reviews

19

Average rating

5.0

5 / 5 Share

Oct. 26, 2023

Really great service, ask for questions, and you we'll get answer. The app is worinking very well, and it has increase our sales by 15%. Thanks to everyone that helped us.

Using app

17 minutes

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 26, 2023

It's a most have app, really helpful !!

Using app

8 months

Total reviews

2

Average rating

5.0