Shopacado ‑ Volume Discounts

Nov. 26, 2021

Took a bit of fiddling around with support to get everything working as needed, but I'm very happy with the end result. Support was very responsive and competent aswell. The UI isn't the most intuitive one I've seen, but I only need to set it up once and it works like a charm :). //EDIT Unfortunately it soon turned out that using volume discounts breaks the functionality to use regular discount codes. In cases where there is just one product in the cart (no volume discounts applied), the discount code field is showed in checkout. When multiple products are in the cart (volume discount is applied), the discount field in checkout disappears. You can technically enable an in-cart discount field for cases like this, but this implementation is very poorly made (poor placement, poor styling, the field changes placement in the cart total area depending on whether a code is applied or not, the field disappears after entering a code and displays a janky error message/the code in red with a tiny-tiny x next to it, that is apparently a button and reloads the field in its original placement etc etc). I redesigned the in-cart field and made a proposal on how to make this functionality more logical and user-friendly. Until this is fixed, unfortunately I can't give a positive review to this app - I would imagine most merchants want to use volume discounts as a little extra to reward users who spend more, but if this essentially disables the discount codes functionality (or replaces it with basically a broken one), it's loses a lot of its intended value.

Feb. 13, 2022

We used this app to help us with volume discounts that would be handy if it worked properly. Discounts didn't work for some customers without us knowing then had to manually check ourselves after complaints, ended up just giving us more work trying to fix the issues. Customer service hasn't been muich help basically saying it's a customer issue when it's supposed to be an automatic discount and servers were slow and being upgraded but still have the same issues.

June 26, 2021

DO NOT INSTALL IF YOU RELY ON EMAIL SUBSCRIBERS AND ABANDONED CHECKOUTS! The app does apply volume discounts but that's also where the positives end. If someone starts a checkout with a volume discount, the email subscription box will not be ticked by default as usual which reduces email subscribers by a lot. Also, the abandoned checkout emails do not work for orders that have a volume discount applied.

Feb. 17, 2023

appalling app and the customer service make you repeat yourself..it's like no one is reading what we are saying. The app worked well before, but since the update it has completely slowed down our checkout and it jumbles up the prices sometimes. I;m just disappointed we have to unistall it now and find something that works better with our theme. I can also confirm that our cart problems completely went away when we unistalled this app.

May 25, 2021

The developers of this app were really awesome! There were some issues with integration as I had Shopify's automated discount running as well. The developers were there to assist me within minutes on a Saturday afternoon! UPDATE: Ok I have to say I am super disappointed by this app. It can't do the math properly, and I'm told that this is a "Shopify" limitation?? What use is a bulk discount app that can't calculate properly.

April 12, 2025

UPDATE: 2 days ago I performed their recommended upgrade tasks, and now not only is their app no longer working, but it has broken features on my checkout and order receipts. I've reached out multiple times now, but they are responsive and have blamed me multiple times for the issues, offered no solutions, and have now gone silent for 21 hours. This app used to be great, but please avoid it at all costs. I am now scrambling to migrate over 1000 tiers to a new app while out of town working. This app and the developers have been a lifesaver. Every time I've messaged with a request or issue it's been handled immediately and very professionally. The app looks great and performs much better and faster than my previous discount app. Thanks for creating such a great app and giving such amazing customer service!