All reviews

Rating Breakdown

  • 5
    93% (1,413 ratings)
  • 4
    3% (48 ratings)
  • 3
    0% (7 ratings)
  • 2
    1% (16 ratings)
  • 1
    3% (43 ratings)

Reviews with Text

  • 99% (1,511)
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5 / 5 Share

May 10, 2022

Great! It is easy to operate, suitable for novices, and the customer service is also very enthusiastic, which has helped me a lot!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2023

thank you so much, easy set up and they helped me so much very fast customer service as well and very kind! Definetely recommend this to anyone looking for an intuitive app.

Using app

5 months

Total reviews

9

Average rating

4.9

5 / 5 Share

May 6, 2022

The support team was quick and understood my exact requirement. Thanks to Nivi from support, she solved all my issues and answered all my questions patiently. It was almost like working with a team member from my own company. Kudos. Yeah, the app does what it says it does, without issues.

Store

Puzzlr

Using app

About 5 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

May 5, 2022

So far so good. One of the only options that gave me direct customer support. I was about to troubleshoot immediately. Setup was a breeze.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2022

over all a good app to use could do with a couple more features but i have request them to be seen if it can be done

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2022

I needed something to help me offer volume discounts and this app delivers that. It easy to use which for me is most important. I am not a web designer. I run a small business and need apps that are easy to use and don't require me to add code. The price is right. I had the occasion to speak to two reps tonight and they were so helpful and kind Pavi and Zarah. Pavi even sent me screenshots to show me where I had entered information incorrectly to help me understand my error (upon my request). I am so happy I installed this app tonight.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2022

excellent support got back to me straight away. App is easy to use. Good price compared to other apps.

Using app

22 minutes

Total reviews

2

Average rating

5.0

2 / 5 Share

Dec. 3, 2024

The app used to be great. Earlier in 2024 some changes were made. Occasionally the app wont show the discounts. Support does not clearly explain how to fix, and their team does not fix what they broke, what was working just fine. I will change this rating back to a five star, once they figure out what they had. I had previously wrote: fast, excellent customer service. have had the app for over a year. whenever i update my theme i contact support via chat and they reinstate my discounts showing on the cart page in just over a minute. very responsive. highly recommend it!

Using app

About 3 years

Total reviews

7

Average rating

4.0

5 / 5 Share

May 3, 2022

This is a great full featured app for adding volume discounts to your Shopify store. We had some custom adjustments needed from the default settings and their support team helped us out within minutes of contacting them and had the changes made right away live while we chatted - great service.

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 1, 2022

Superfast customer support! Good app, average order value raised since I use this app. Recommended for everyone.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2022

I haven't been using this app for long but so far it has solved all my problems. I am able to offer a tiered discount to my customers to entice them to order more. I also can provide specific discounts for my wholesale account holders. What I love most is that even though I have tiered discounts for bulk buying I can still offer a coupon code that my customers can use with the bulk buy discounts!!!! Aaaannnddddd they have an option on how the Shopify discount is applied. It can be taken off the retail price, taken off the discounted price or you can offer the max discount

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2022

I have tried several applications to apply volume discounts, and in my opinion this is definitely the best!...simple, it addresses complex scenarios and allows you to give the customer options that with Shoppiy's native discount functionality is not possible. Incredible app and support, great. Congratulations guys!

Using app

4 months

Total reviews

16

Average rating

4.8

5 / 5 Share

April 27, 2022

I am using it for 10 min, and it is really helpful. Support is very fast and helpful. I really recommend app. Try it and you will see.

Using app

8 days

Total reviews

3

Average rating

5.0

2 / 5 Share

July 1, 2022

Great functionally, easy-to-use, and the customer service is excellent! We had a couple of questions and this team is extremely responsive and thorough. Big thumbs up to Nivi who address one of our issues in minutes. Highly recommend this app and the Shopacado team! Update - we had a serious technical issue with the app. First we contacted Shopify. Shopify confirmed the issue was with the app. The issue was causing thousands of dollars in lost sales. Shopacado was repeatedly contacted by Shopify and myself. We received zero support even after waiting several days. We eventually uninstalled the app. The good news is we found a new app with more enhanced functionality and a large, very responsive support team.

Using app

3 months

Total reviews

2

Average rating

3.5

1 / 5 Share

April 27, 2022

Horrible app! Mind you- they push you to write a review the very first day you get the app. No wonder there are so many 5 stars. I have lost so many sales due to this app. I was using the Buy More Save More volume discount function. The app was live on my store and every other customer was getting the discount. I had multiple emails asking why they didn't receive the discount on their order. (what a nightmare) I was on chat with customer service for a total of 6 hours in 3 days. They are very responsive but are no help at all. The app people blamed my customer's internet for the discount not going through. I totally regret ever downloading and installing this app.

Using app

9 days

Total reviews

3

Average rating

3.7

2 / 5 Share

Oct. 10, 2024

edit: 10-10-2024: The app update broke our store again. For more than a week we are waiting for support that leaves out waiting. so I do not recommend this app! edit 12-12-2022: Giving 1 star and NOT RECOMMENDING this app. It broke our store. We are not able to give proper volume discounts. Support is lacking. On top of that they changed something so that discount codes don't work any more. edit: 07-12-2022: After a good experience support is lacking. Waiting for 2 days to get help with input of prices. that means our customers don't get the right pricing in our webshop. This is not what a good app developer should do. We are a paying customer. The app does what it should do, straight forward. Support is amazing and blazing fast. I would recommend anyone to use this app. 5 *****

Using app

Over 2 years

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 5, 2023

The software is definitely janky. One minute it works and the next it doesn't. One of the major problems is when we use the "Tag Customer" . When a customer is "tagged", this should override all other offers, but it doesn't. This feature doesn't work at all. We've tried everything and even customer support, which was a complete waste of time.

Using app

Over 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

April 25, 2022

Great customer support .Loved it :) Pavi helped me a lot with all the questions .She was available and answered me promptly about all the questions.Thanks

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 25, 2022

Super App guter Support Schneller Support Gut um Neue verkäufe zu Generieren Kann ich nur weiter Empfehlen

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2022

PERFECT for what I needed. Volume discount with pricing lists. Nivi, the person who solved my doubts, was very professional and fast answering all my questions.

Using app

32 minutes

Total reviews

3

Average rating

4.3