All reviews

Rating Breakdown

  • 5
    92% (1,382 ratings)
  • 4
    3% (49 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (15 ratings)
  • 1
    3% (46 ratings)

Reviews with Text

  • 99% (1,483)
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1 / 5 Share

Oct. 7, 2024

i have used this app for years but now the new upgrade is interferin with other coding on my site :( we have reached out to help multiple times regarding the issues but they just “forward to developers” then never follow up.

Store

RATBOI

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2021

tried using the app and it is great for volume discounting and stuff but wasn't what I was looking for the dev team was very helpful and helped me navigate through different features and discuss what our requirements were and once they realised they couldn't help us on the platform they were upfront about it. I would highly recommend the app for anyone who is looking for volume discounting service and ask the dev team to help you out

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2021

Great customer support, prompt reply, looking forward to see its result! easy to use inter-surface and coding is not required

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2021

great app, works perfectly. there was an issue with the integration but their team helped fix it very quickly. Amazing support from Zarah

Store

Cozee

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 31, 2021

I could not use the app as it was not compatible with another app I already use, but the customer service is one of the best.

Store

awatara

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 30, 2021

Excellent Service, knowledgeable agents. Saved us a lot of time right when we have little to spare. thanks

Using app

2 months

Total reviews

11

Average rating

4.3

1 / 5 Share

Dec. 15, 2023

APP NOT RELIABLE, IT MADE ME LOSE THOUSANDS OF DOLLARS, BE CAREFUL. The app used to work fine but somehow it gave way different discounts that the ones I set up, giving away products for cents where that was not what it was set up. I disabled the app and the thing went on. I LOST THOUSANDS OF DOLLARS because of this unreliable app, and the worst thing is that support DID NOT HELP actually pretending that this was not their fault while it is obvious. I have all the records. Use at your own risk, if you use it you need to check every single order

Store

Oily

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 29, 2021

Great customer service! I had some issues getting a discount code to appear, and their customer service team was able to help me in a matter of minutes.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 29, 2021

This app allowed me to have automatic *and* tiered discounts, which is so great for my customers -- and w no code needed. Back end was very easy to navigate and the support was amazing with some minor requests!

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2021

excellent application. does his duty. I had a small hitch but due to a button to be deactivated on my part. very fast and helpful customer support. perfect.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2021

5 Stars! We installed this app to build our Black Friday Sale Event. The functionality has been great and the step-by-step help from the attentive customer service team on live chat! Zarah has been extremely helpful for the first time that we navigated the app to set up our first offer.

Using app

5 days

Total reviews

4

Average rating

5.0

1 / 5 Share

Nov. 26, 2021

Took a bit of fiddling around with support to get everything working as needed, but I'm very happy with the end result. Support was very responsive and competent aswell. The UI isn't the most intuitive one I've seen, but I only need to set it up once and it works like a charm :). //EDIT Unfortunately it soon turned out that using volume discounts breaks the functionality to use regular discount codes. In cases where there is just one product in the cart (no volume discounts applied), the discount code field is showed in checkout. When multiple products are in the cart (volume discount is applied), the discount field in checkout disappears. You can technically enable an in-cart discount field for cases like this, but this implementation is very poorly made (poor placement, poor styling, the field changes placement in the cart total area depending on whether a code is applied or not, the field disappears after entering a code and displays a janky error message/the code in red with a tiny-tiny x next to it, that is apparently a button and reloads the field in its original placement etc etc). I redesigned the in-cart field and made a proposal on how to make this functionality more logical and user-friendly. Until this is fixed, unfortunately I can't give a positive review to this app - I would imagine most merchants want to use volume discounts as a little extra to reward users who spend more, but if this essentially disables the discount codes functionality (or replaces it with basically a broken one), it's loses a lot of its intended value.

Using app

About 1 month

Total reviews

4

Average rating

2.3

5 / 5 Share

Oct. 26, 2021

Very helpful team! We were able to offer tailored discounts with options that are not available on Shopify.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

BEST SERVICE EVER... I have only just begun using the app. Customer Service 5-STARS ::: At 9:30 at night I messaged with a question, Zarah was on in 2 minutes and made everything work seamlessly, even offering to just set some of the app up for me, likely saving me 2 hours (because it was a long day and I was tired!) FABULOUS first impression and makes me THRILLED to use this app. Highly recommend!

Using app

About 1 hour

Total reviews

7

Average rating

4.9

5 / 5 Share

Oct. 25, 2021

Easy to use and customer service is great to work with. I was having an issue getting a discount set up, but after 5 minutes working with their customer service, I was up and running.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2021

This app is great, it works fine to my third-party theme even. And thanks to Zarah that she provided a great service, I strongly recommend it

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 23, 2021

Easy to set up and implement within minutes! Thanks guys! Great and prompt customer support. Cheers!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2021

We are using this app for tiered sales and it works perfectly without having to create a code. Customer service is quick to respond and very helpful!

Using app

4 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 22, 2021

5 star rating.. I had issues figuring it all out and while I was chatting with the support. She (Zarah) fixed it all as we were chatting... Great customer service. Every question I had - she replied with a great answerS every time. So all in all - If you want to get multiple automatic discount on your shopify shop go with this app.. And if you need any help, reach out to Zarah. She was wonderful

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2021

Great support - could help me resolve an issue even another app coudnt resolve. Super fast and friendly - great app Thanks

Using app

44 minutes

Total reviews

7

Average rating

3.9