PODbazi: Tshirt Product Design for Shopify

PODbazi: Tshirt Product Design

Print on demand design mockup software & Drop shipping

Rating

4.3

feedback

18

Reviews

chart

#16,164

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    72%
  • Less than a year
    11%
  • More than a year
    11%

Reviews Summary

The reviews for this Shopify app are quite mixed, with some users praising the app for its ease of use, quick customization, and excellent customer support. Positive themes include fast response times from the support team, efficient setup of product pages, and helpful assistance in setting up the app. On the other hand, negative themes include issues with customer service responsiveness, clunky app performance, and difficulties in activating the app with the theme. Some users also mentioned challenges with file uploads and complex customization needs.

Highlights

Positive themes include fast response times from the support team, efficient setup of product pages, and helpful assistance in setting up the app.
Negative themes include issues with customer service responsiveness, clunky app performance, and difficulties in activating the app with the theme.
Some users also mentioned challenges with file uploads and complex customization needs.

Rating Breakdown

  • 5
    78% (14 ratings)
  • 4
    11% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    11% (2 ratings)

Reviews with Text

  • 100% (18)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 18, 2025

We have used most, if not all, of the customisation apps available on the shopify store. However, this one is the BEST by far. I did the customisation of over 100 different clothing in less than 2 hours as a complete newbie to the app. Any problems I get, I am rest assured that the support team get back to me on that day, whether it's 8am or 8pm, and they are consistent with their work and help us solve any problem we get. Thanks to all at of the team that manage this app - it's a real game changer for all customisation stores

Using app

--

Total reviews

10

Average rating

5.0

5 / 5 Share

May 12, 2025

THEY ARE VERY HEPFULL ,THEY HELP ME SET UP MY PRODUCT PAGES VERY FAST AND EFFICIENT

Using app

1 day

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 15, 2025

Terrible customer service, they never respond. The app is clunky and works half the time other times doesn't. I do not recommend this garbage. Now I cant get unsubscribed total scam!

Using app

13 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Jan. 20, 2025

Love the App and great support from this company, saved me a lot of time

Using app

1 day

Total reviews

6

Average rating

4.8

1 / 5 Share

June 11, 2023

ZERO stars, although the system doesn't allow it. Let's forget the fact that I downloaded this program hoping it would be a suitable match, based on reviews saying that it worked. But when I downloaded it, the error came up that I needed to activate it with my theme. I tried this several times. I then reached out to customer service. Someone responded right away and told me that I should disregard the error, that the system was set up correctly on my theme. So I asked if they could help walk me thru how to make a product. Their response was that they already made a sample product and I could copy theirs. I was still curious why the error was showing that it needed to be activated if it was already activated. He said I should wait and someone would reach out to me right away and inform me that the code has been corrected so that the error wouldn't show anymore. 3 days later........someone contacts me and said they need MORE access to my back office because the access I granted them (based on their request), wasn't enough. At this point, I am 3 days into a 10 day trial and losing time that I can't get back. So I told them I am no longer interested in their "assistance" and I am deleting their program. Once deleted they sent me an email asking if they could help and offered other apps. I told them no I wasn't interested in anything else from them. Their response was they didn't want anything from me. They were VERY rude in their response, acted like THEIR lack of communication was somehow MY fault. They lost my business because when I have an issue, I expect a reponse quickly, not days later. I wouldn't do that to my customers, so I wouldn't expect others to do it to me. They claimed that I contacted them at 2:26am and they responded at midnight. Even if that were true, why would it take them almost 22 hours to respond? I told them I am not interested in staying up all night to communicate with them. They stated that they aren't either (then why would they wait until midnight to respond to me)? If you are looking for good customer service, I recommend going some where else. My search is still on for a WORKING app...this one couldn't even get out of the box Here is the emails between us, and you decide whether you want to do business with this type of company. Shopify Apps Install 9:37 AM (46 minutes ago) Please provide the edit theme and all other required accesses because our experts tried to check the issues but could not work properly because of your not prop Shopify Apps Install 9:38 AM (45 minutes ago) Please provide the edit theme and all other required accesses because our experts tried to check the issues but could not work properly because of your not prop Rite on Time Design 9:45 AM (38 minutes ago) I have no idea what you are asking for. But at this point, we have already lost 3 days of our "trial" so I will not be using this app as there will be no time for me to even try it. I will be deleting it today Shopify Apps Install 9:58 AM (25 minutes ago) Hi Julie, We are really very extremely sorry for all the inconveniences. Please try to understand that we replied your messages from 02:26 at midnight We were awake all night for support and our experts informed us they need time to fix but they did not inform us about your required accesses up until now. Please check the red marked screenshot where our experts need access without which it's completely beyond our scope to do anything Rite on Time Design 10:00 AM (22 minutes ago) This has been going on for days, and one of your people at one point said "oh it is working fine, don't pay attention to that, we have it all set up" when clearly it wasn't. I am really not interested in staying up all night for you to "fix" what clearly doesn't work. I sent these messages DAYS ago, and not at 2:26 my time. And when I was doing this, someone was contacting me at that moment. Shopify Apps Install 10:04 AM (19 minutes ago) Whatever is best for so best of luck with you not being interested in staying up all night because we also don't need this kind of customers :) Rite on Time Design 10:07 AM (16 minutes ago) Maybe next time respond sooner than 3 days later. Shopify Apps Install 10:09 AM (17 minutes ago) to me Maybe next time try to become a good human being by being interested in staying up all night first try to become a good human being then think about replying to emails :) As of today's date, 6/11/23, no one has reached out to me regarding this app or any other communication from your company. So I am not sure what email address you have tried to contact. But it appears it was not mine. That is ok, since I deleted your app the other day and haven't even tried to use it again.

Using app

2 days

Total reviews

5

Average rating

2.4

Developer Reply

Hi Julie, We are extremely sorry for the miscommunication from the Live chat team. We will rectify your issues as the TOP PRIORITY and will also adjust the trial period for your store due to the days lost in miscommunication. We are also taking all necessary actions against the person who made such miscommunication. We have sent you an email and waiting for your reply and sorry for all the inconveniences. Please feel free to drop us an email to [email protected] to give us another chance and we will resolve any and all issues for your theme immediately. Please accept my apology on behalf of our whole team once again and we are eagerly looking forward to your email. Best Regards Nasif COO solvercircle.com

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