J.Heloise review for Crafty Order Fields
Sept. 9, 2024
Awful experience. No customer service / support whatsoever. I started using this for my Shopify site - worked well, but I needed a small tweak, to be able to have a form offer 40 choices rather than the standard 20. Emailed for support -- absolutely no response. It's been weeks. Shopify's customer support even emailed them, & still no response. Now I need to let go of 3-4 hours of work in setup, and try to find some other niche app that does the same thing. Really frustrating, do not recommend.
Thank you for trying the app. it worked well, you asked for more - extra feature that was never advertised or promised. Unfortunately we can not make "40 choices rather than the standard 20". Sorry for ruining your 3-4 hours of work and thank you for runining ~200 hours of development team with 1 start review, so that the app most likely will be abandoned as it has no future with such rating. If you have a constructive support request - we are ready to assist, demanding new features and giving 1 star for not getting them is your right as platform allows this, we hope it makes you feel satisfied.
