Bespoke Shipping
Shipping rates the way you want it
Rating
4.9
feedback
212
chart
#2,570
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
4%
-
Less than a month
25%
-
Less than a year
34%
-
More than a year
34%
Reviews Summary
The Bespoke Shipping app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer support provided by Min. Users appreciate the app's functionality in handling complex shipping requirements and the flexibility it offers in setting up shipping rates. Min's responsiveness, knowledge, and willingness to assist in customizing shipping rules have been commended consistently. The app's ability to cater to various needs, from dynamic and complicated shipping options to specific customer group rates, has been a key factor in users' satisfaction. However, some users have found the app challenging to set up initially, citing its complexity as a drawback.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 25, 2025
Min is an absolute pleasure to work with. He's fast and effective! I would recommend bespoke shipping to anyone with complex shipping rate requirements.
March 10, 2025
We tried to use it but it's hard to setup and to understand how it works. We were charged $15 and could not setup any shipping rates, and it's impossible to find inside the app were we can cancel the paid plan. We uninstalled the app, but still I believe the paid plan is activated. Please help us with this cancellation, at least.
Hello, please reach out to us at our support email hello@parcelintelligence.com.au for assistance, you have never attempted to contact support for assistance in the past, we have support docs linked on every page of the app settings and also tutorials showing you how to setup rates.
March 6, 2025
This app has incredible functionality and is perfect for our somewhat complex shipping - nothing was an issue. Min was EXTREMELY helpful in the setup. Highly recommend.
Dec. 4, 2024
amazing. my company ships out live and perishable food products that require fairly complex shipping rules. Min, from the support team was able to get everything sorted out for us in only a few days. I would highly recommend using Bespoke for your complex shipping needs.
Nov. 18, 2024
The client support was effective and very fast, and the app works perfectly so far! I'm using it to upload shipping rates by zip code from a CSV table.
Hi there, We're a bit confused, we've been actively assisting you with all your queries and I believe they have all been addressed already? If you have any further questions, you can reach out directly via the email you have already been contacting us on. Thanks Min
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