Rating
4.8
feedback
209
chart
#1,448
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
4%
-
Less than a month
22%
-
Less than a year
35%
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More than a year
36%
Reviews Summary
The Bespoke Shipping app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users praise the app for its exceptional customer support, flexibility in setting up custom shipping rates, and the ability to use the Wizard or PHP editor for creating delivery rules. Many reviewers highlight the complexity of their delivery rates and how the app has simplified the process for them. The support team, especially Min, is commended for being patient, communicative, and helpful in guiding users through the setup process. Additionally, the app's ability to handle advanced shipping rules, provide detailed customization options, and offer prompt responses to queries are highly appreciated by users.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 18, 2024
The client support was effective and very fast, and the app works perfectly so far! I'm using it to upload shipping rates by zip code from a CSV table.
Hi there, We're a bit confused, we've been actively assisting you with all your queries and I believe they have all been addressed already? If you have any further questions, you can reach out directly via the email you have already been contacting us on. Thanks Min
Sept. 8, 2024
We've tried a few different shipping apps and this is hands-down the best. The support is the best I've experienced with any shopify app and the options to use either the Wizard to add shipping rates or the PHP editor to write your own delivery rules make it incredible flexible. Our delivery rates are complex to calculate but this app has made things much easier. Thank you!
July 17, 2024
I cannot express how truly phenomenal the customer support we've received has been. Any time we've had an issue, even with the custom rates we had set up through the Macro Editor, they've been there to help. We've been using this app for our rates for at least a few years now and would 100% recommend it to anyone needing custom shipping rates for their store.
July 12, 2024
Who Gives A Crap has been using Bespoke Shipping to handle our shipping globally for about a decade now. I remember Min directly helping with the set up way back then, and I'm glad he's still being such a good steward of this thing. The killer feature is the ability to use PHP to write your shipping rules, which allows you to customize those rules to exactly what you need (but there's still a user interface for those who are less technical and want to use that to set things up). And of course the customer service is excellent, as you see mentioned over and over again in the reviews on this page. This app has done so much heavy lifting for us over the years, thank you so much Min!
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