Bespoke Shipping for Shopify

Bespoke Shipping

Shipping rates the way you want it
Rating
5.0
Feedback
145
Reviews
Chart
#1,330
Shopify

All reviews

5 / 5 Share
June 14, 2026

Excellent support and solved a long standing problem I had with different shipping groups pertaining to wholesale and retail. WIll use this app a long time I'm sure. Also loads fast enough for a 3rd party app.

Store Using app Total reviews Average rating
Tea Life 23 5.0
5 / 5 Share
June 11, 2026

This app has delivered on every request I need and it is largely due to the excellent design of the app and wonderful customer service that comes it. If I could give them SIX stars I would, it's a fabulous app!

Store Using app Total reviews Average rating
Reno Spares 29 days 2 5.0
5 / 5 Share
May 1, 2026

Without a doubt the best service in the business. The app works extremely well and handles our complex rules with ease. Min has been nothing short of extrordinary support wise. Can't recommend enough.

Store Using app Total reviews Average rating
Quest Outdoors Australia 9 months 10 4.9
5 / 5 Share
Aug. 20, 2025

The best shipping app I have ever used. I have been running ecommerce for over a decade and tried many different solutions, but this is the only one that has worked really well, has a lot of flexibility and gets accurate shipping quotes. Our USPS quotes are exact to the penny. Once you understand how to set everything up, it is a breeze. We have ours setup for free shipping on some products once the cart value hits a certain level, other products can never ship free due to their size, we have special handling for international orders, etc. But the life saver is knowning how many products will fit in a given box size. We have about 2000 skus and 30 different box sizes for our normal shipping. We sell things that are tiny, and some things that are too large for USPS. This app handles them all easily. Service from the company has been great when needed, but we have not needed much. Mostly just nice to ask them a quick question now and then. If you ship a range of products, then you need this app. It will take a while to setup all of your data, but it is well worth it.

Store Using app Total reviews Average rating
Aloft Hobbies Over 3 years 7 5.0
5 / 5 Share
Aug. 13, 2025

Funktioniert perfekt und ist sehr leistungsstark, genau das was wir brauchen.

Store Using app Total reviews Average rating
5 / 5 Share
June 18, 2025

Bespoke Shipping offers an unmatched level of control and flexibility; there’s nothing else like it on the Shopify marketplace. Support is prompt, knowledgeable, and reliable, and the pricing is more than fair for what you get. I couldn't ask for more!

Store Using app Total reviews Average rating
Flooring Market About 6 years 4 5.0
5 / 5 Share
May 28, 2025

This app has been an absolute game-changer. Not only is it powerful and easy to use, but the support team is exceptional. They respond quickly, are incredibly knowledgeable about both the app and Shopify, and resolve issues efficiently. What impressed me most is their patience—they genuinely take the time to help and answer all your questions without hesitation. Highly recommended!

Store Using app Total reviews Average rating
24/7 Gym Equipment 3 months 4 5.0
5 / 5 Share
April 11, 2025

Honestly one of the best apps/add-ons I've used in my near 10 years of shopify. Brilliantly versatile, but if there ever has been a question, refinement, adjustment I've been curious about, the customer support from Min has been nothing short of amazing. Very knowledgable, always quick to reply and suggest viable ways of achieving what I'm thinking. Understanding and patient when I perhaps don't describe things very well with my somewhat limited knowledge at the best of times. Just makes the shipping side of things work how it should, and exactly how you want it to work, something very lacking in the basic shopify shipping configurations to say the least. Brilliant app, brilliant service from Min, highly recommend.

Store Using app Total reviews Average rating
James' Home of Tone About 7 years 2 5.0
5 / 5 Share
March 25, 2025

Min is an absolute pleasure to work with. He's fast and effective! I would recommend bespoke shipping to anyone with complex shipping rate requirements.

Store Using app Total reviews Average rating
juniors-cheesecake 6 months 2 5.0
5 / 5 Share
March 6, 2025

This app has incredible functionality and is perfect for our somewhat complex shipping - nothing was an issue. Min was EXTREMELY helpful in the setup. Highly recommend.

Store Using app Total reviews Average rating
Pepe Saya Buttery 8 days 2 5.0
5 / 5 Share
Dec. 4, 2024

amazing. my company ships out live and perishable food products that require fairly complex shipping rules. Min, from the support team was able to get everything sorted out for us in only a few days. I would highly recommend using Bespoke for your complex shipping needs.

Store Using app Total reviews Average rating
5 / 5 Share
Nov. 18, 2024

The client support was effective and very fast, and the app works perfectly so far! I'm using it to upload shipping rates by zip code from a CSV table.

Store Using app Total reviews Average rating
Consolatio 5 days 9 4.9
Developer Reply

Hi there, We're a bit confused, we've been actively assisting you with all your queries and I believe they have all been addressed already? If you have any further questions, you can reach out directly via the email you have already been contacting us on. Thanks Min

5 / 5 Share
Sept. 8, 2024

We've tried a few different shipping apps and this is hands-down the best. The support is the best I've experienced with any shopify app and the options to use either the Wizard to add shipping rates or the PHP editor to write your own delivery rules make it incredible flexible. Our delivery rates are complex to calculate but this app has made things much easier. Thank you!

Store Using app Total reviews Average rating
The Best Backyard 11 days 7 5.0
5 / 5 Share
July 18, 2024

Great APP!

Store Using app Total reviews Average rating
Flyachilles About 3 hours 5 5.0
5 / 5 Share
July 17, 2024

I cannot express how truly phenomenal the customer support we've received has been. Any time we've had an issue, even with the custom rates we had set up through the Macro Editor, they've been there to help. We've been using this app for our rates for at least a few years now and would 100% recommend it to anyone needing custom shipping rates for their store.

Store Using app Total reviews Average rating
Turtle Lodge Trading Post Inc Over 3 years 2 3.0
5 / 5 Share
July 12, 2024

Who Gives A Crap has been using Bespoke Shipping to handle our shipping globally for about a decade now. I remember Min directly helping with the set up way back then, and I'm glad he's still being such a good steward of this thing. The killer feature is the ability to use PHP to write your shipping rules, which allows you to customize those rules to exactly what you need (but there's still a user interface for those who are less technical and want to use that to set things up). And of course the customer service is excellent, as you see mentioned over and over again in the reviews on this page. This app has done so much heavy lifting for us over the years, thank you so much Min!

Store Using app Total reviews Average rating
Who Gives A Crap Australia Almost 9 years 4 5.0
5 / 5 Share
July 9, 2024

Support is great. App does as described and has allowed us configure are shipping costs more than you can with shopify out of the box.

Store Using app Total reviews Average rating
INSPORT About 3 years 6 5.0
5 / 5 Share
May 27, 2024

Can't say enough great things about this app and the support. Solved major rate issues, customer service is incredible, great set-up and support. 1. We needed an app that would show rates based on customer tags only, and this was the only one I could find. All others wouldn't work because it also used addresses or names, but this didn't work if you had a customer account shipping to multiple addresses. Bespoke had a perfect solution for this that integrated with existing Shopify rates so my set-up was minimal. 2) Min is the most patient, communicative, and helpful person in the world -- walked me through my dev set up, then prod set up, troubleshot back and forth on countless emails and helped me get exactly where I needed to go. If you're wondering why every review says this, it's because it's actually true! Thank you so much Min for your help and for making such a great app!

Store Using app Total reviews Average rating
Sun at Six 6 days 2 5.0
5 / 5 Share
May 14, 2024

Incredible support and very responsive even with a ~12 hour time zone difference. I would recommend this app just based on the outstanding support. The app does exactly what we need and precisely what was described.

Store Using app Total reviews Average rating
5 / 5 Share
May 12, 2024

App can be a little overwhelming to use but that's only because it allows you to do everything and anything! App support has been super helpful and quick to respond - shout outs to Min! Highly recommended App if you have complex shipping requirements.

Store Using app Total reviews Average rating
Eagle Republic NZ About 1 hour 1 5.0
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