Bespoke Shipping
The Bespoke Shipping app has received overwhelmingly positive reviews from ecommerce merchants who have been using it for several years. The standout feature of the app is the exceptional customer support provided by Min, who is praised for being quick, knowledgeable, and patient in resolving any issues or helping with setup. Users appreciate the app's flexibility in handling complex shipping rules, accurate shipping quotes, and the ability to customize shipping rates based on various criteria like customer tags, cart value, and product sizes. The app is described as a game-changer, offering unmatched control and flexibility in managing shipping costs. Despite some users finding the app overwhelming initially due to its extensive capabilities, the consensus is that the support team's assistance makes the setup process smooth and efficient.
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We've been using the app for 3 years now - I wrote a review saying how great it was when we first set it up but I just wanted to write again to say how fantastic the support is. Min is always quick to get back to us and is so helpful - if something isn't working, it's always been because I have set it up wrong and didn't know how to do it. Min takes a look, finds the problem and either puts is right or tells us how to do it ourselves. Top notch!
Excellent support and solved a long standing problem I had with different shipping groups pertaining to wholesale and retail. WIll use this app a long time I'm sure. Also loads fast enough for a 3rd party app.
This app has delivered on every request I need and it is largely due to the excellent design of the app and wonderful customer service that comes it. If I could give them SIX stars I would, it's a fabulous app!
Without a doubt the best service in the business. The app works extremely well and handles our complex rules with ease. Min has been nothing short of extrordinary support wise. Can't recommend enough.
The best shipping app I have ever used. I have been running ecommerce for over a decade and tried many different solutions, but this is the only one that has worked really well, has a lot of flexibility and gets accurate shipping quotes. Our USPS quotes are exact to the penny. Once you understand how to set everything up, it is a breeze. We have ours setup for free shipping on some products once the cart value hits a certain level, other products can never ship free due to their size, we have special handling for international orders, etc. But the life saver is knowning how many products will fit in a given box size. We have about 2000 skus and 30 different box sizes for our normal shipping. We sell things that are tiny, and some things that are too large for USPS. This app handles them all easily. Service from the company has been great when needed, but we have not needed much. Mostly just nice to ask them a quick question now and then. If you ship a range of products, then you need this app. It will take a while to setup all of your data, but it is well worth it.
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