Bespoke Shipping

Sept. 24, 2017

Amazing service, Min offers fantastic customised solutions. Highly recommend.

Aug. 20, 2017

I downloaded the app, but was still having trouble getting my particular situation to work. So, I emailed Bespoke, and Min responded (within 10 min). Min ended up spending over an hour going back and forth with me on email, only to fix all of my shipping problems WITHOUT THE NEED FOR BESPOKE (apparently, my situation could be resolved with a clever work-around in Shopify). Thank you so much Min for being so nice, and so helpful. If I could give you 6-stars, i would.

Aug. 18, 2017

Min is brilliant. Thanks so much for the amazing app and for always providing such awesome support.

Aug. 8, 2017

Min is nothing short of amazing. Once you install this app, you'll likely be reaching out for support (definitely not for coding novices). Thankfully, Min responds super fast & always knows what to do. For the customer service provided, the extra development cost is more than worth it. Happy clients over here!

Sept. 8, 2018

I'm a seasoned pro, having coded for decades. If you need a hook into Shopify shipping, and can write the logic (mostly cascading if-statements), this is the perfect tool for you. I wasn't a PHP person, but just downloading NetBeans for PHP and playing around with some Google searches and tutorials is a quick way to get started. Highly recommended. Great support from Min too. One year later: this app still is a key piece to our store. We couldn't live without it. We may not touch the code for many months at a time, but when we need a change, it's easy to jump in and tweak the code. Still HIGHLY RECOMMENDED!

July 26, 2017

Min was super helpful with adding in Couriers Please for me as a new carrier and also coding some very specific features I was looking for so that the checkout would offer shipping choices based on cart totals, address type, or dangerous goods. Its now been up and running for a few weeks and Im incredibly happy with how its working out across our sites. Would highly recommend getting this app installed and Min to do whatever tweaks you need to be able to offer your customer the perfect shipping methods.

July 21, 2017

Works great. Really powerful app for shipping. Great support from Min. Very responsive. You do need to know a little php or have someone who does help you out to get it set up. You also need to have "Real Time Carrier Rates" enabled. This functionality comes free with the $279 a month Shopify plan. Or it comes free with the $79 a month plan if you make it an annual subscription and ask Shopify support to enable "Real Time Carrier Rates" - at least as of July 21, 2017.

July 14, 2017

There is no question that Shopify's shipping features, or woeful lack thereof, leaves a lot to be desired. After testing a couple other shipping apps, I stumbled across Bespoke. It is the only solution I found that can manage shipping costs for manual and flat-rate, drop-shipped products in the same shipment. It works beautifully. However, I'd recommend this product for the customer support alone. Min Liu is simply phenomenal.

July 13, 2017

This is one of the most flexible and intuitive custom shipping solutions on the market for Shopify! Our developers have been able to easily create custom shipping rules for wholesale customers, custom filters for shipping services, and free shipping promotions for orders over a certain dollar amount. However, where this app really shines is in their CUSTOMER SERVICE! I have reached out to one of their developers, Min Liu, multiple times and he is always very quick to reply and knows exactly what he is doing. This level of customer service is very rare these days, and it is truly priceless. Thank you BeSpoke Shipping!!

April 12, 2020

Update: a few years into using Bespoke and it still works great, support is amazing and now that we have learned to do our own adjustments we are even happier than we have ever been....see below..... There is no way any other app would work so well for our shipping needs through Shopify and the customer service is beyond our wildest expectations. Our shipping rules are a little complex and the app does exactly what we need it to do. It accurately presents shipping pricing for our customers for UPS, FEDEX and all those great USPS Flat Rate and Reduced Rate A and B boxes. Thanks again.

June 6, 2017

Contacted many shopify developers to make the integration with ARAMEX. No one could do it other than Min of Bespoke. Prompt Response Successful integration in less than 24Hrs Willing to help and sort issues

June 5, 2017

HIGHLY RECOMMEND - 1O stars on a 5 point scale! What a fantastic app and service!!! I had countless sleepless nights over international delivery, because I have multiple vendors, with multiple rates, and of course don't want customers to abandon their carts because delivery fees are over stacked and/or miscalculated. I tried almost every app and they didn't come close to the sophistication here. The developer Min took the rates I supplied from multiple vendors for every country and quickly turned that around into a working system! Min is great to work with. Easy, prompt, thorough. Absolutely delighted and can sleep again :))

May 28, 2017

I am delighted with this app, and the support from Min. I have not had any issues with it at all since installed. The added bonus for me was that the process of writing down and submitting my shipping charge methodology highlighted the complexity of what I was doing, and caused me to have another think about certain areas. The result being that as well as absolutely fulfilling the requirements I had to calculate shipping for my Shopify store, I also managed to simplify the whole process for myself as well. Amending the charge rates when the courier companies change their rates is straightforward enough and in my view, can be done yourself, if you are changing the structure of how you charge though, then that is a little more complex.

May 24, 2017

We would definitely recommend this app and developer for anyone who needs custom shipping rules. The developer Min is extremely easy to work with and very prompt to respond.

May 19, 2017

I'm so impressed by the level of support that this company offers! I don't have words for how grateful I am for their help customizing our shipping options. Highly recommend for anyone looking for customized shipping structure! THANK YOU!!!

April 27, 2017

Unbelievable support. I can't recommend the app or Min highly enough. If you have shipping rules that are unsupported by Shopify, Bespoke is the gold standard and should be your go to. We had no PHP experience on staff and were still up and running in just a few days. Thank you, Min!!!

March 24, 2017

I had a complicated shipping setup that I was unable to find a solution for and Shopify Support recommended Bespoke Shipping. I then reach out to Min the developer for Bespoke Shipping. I was walked through the entire process and the setup was completed. Min was super fast in responding to emails and getting everything functioning. This app is awesome especially if you have multiple shipping options setup between Wholesale and Retail customers. Thanks, Min!

Feb. 6, 2017

If you have custom shipping requirements, THIS is the app for you! Works seamlessly and they are easy to deal with and very quick in providing solutions. Great find!

Jan. 30, 2017

Sets the bar in terms of service. If you have specific shipping needs, this is the app for you. PHP knowledge is necessary but Min helped greatly in getting us started. Highly recommended.

Jan. 30, 2017

Awesome app with outstanding service. HIGHLY recommended if you have intricate shipping needs. Well worth the price.