Rating

5.0

feedback

12

Reviews

chart

#3,345

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    83%
  • Less than a year
    17%
  • More than a year
    0%

Reviews Summary

Lux AI receives overwhelmingly positive reviews from ecommerce merchants who have installed it on their Shopify store. Users appreciate the peace of mind it provides by ensuring customers receive help at any time. The app's personalized responses, easy setup process with the support team's guidance, and efficient customer query management are highlighted as key benefits. Additionally, the AI-generated responses are accurate, saving time and improving the quality of customer support. Users also praise Lux for categorizing and prioritizing inquiries, allowing them to focus on important tasks first. The app's user-friendly interface and automation capabilities are mentioned as major advantages.

Highlights

Positive customer support experience
Efficient query management
Accurate AI-generated responses
User-friendly interface
Automation and time-saving features

Rating Breakdown

  • 5
    100% (12 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 4, 2024

Lux gives me peace of mind knowing that my customers are always getting the help they need, no matter the time of day. It's a valuable addition to my Shopify store.

Using app

5 days

Total reviews

11

Average rating

5.0

5 / 5 Share

April 26, 2024

Lux lets you personalize the responses, The more customer interactions it processes, the better it gets at answering their questions.

Using app

3 days

Total reviews

7

Average rating

5.0

5 / 5 Share

April 18, 2024

Thanks to the Lux support team, I got the app set up without any hassle. Their guidance made it simple, and the app itself is easy to use now. Couldn't have done it without their help.

Using app

17 days

Total reviews

7

Average rating

5.0

5 / 5 Share

April 14, 2024

Installation was smooth, and the app does what it describe. Overall, it seems like Lux AI is a valuable addition to your store!

Using app

17 days

Total reviews

8

Average rating

4.9

5 / 5 Share

April 11, 2024

Honestly, Lux takes the stress out of customer support. It categorizes and prioritizes inquiries, so I can focus on the important ones first. Love the feeling of being in control!

Using app

About 1 month

Total reviews

4

Average rating

5.0

All reviews

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