Rating
5.0
feedback
12
chart
#3,345
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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Reviews Summary
Lux AI receives overwhelmingly positive reviews from ecommerce merchants who have installed it on their Shopify store. Users appreciate the peace of mind it provides by ensuring customers receive help at any time. The app's personalized responses, easy setup process with the support team's guidance, and efficient customer query management are highlighted as key benefits. Additionally, the AI-generated responses are accurate, saving time and improving the quality of customer support. Users also praise Lux for categorizing and prioritizing inquiries, allowing them to focus on important tasks first. The app's user-friendly interface and automation capabilities are mentioned as major advantages.
Highlights
Rating Breakdown
All reviews
May 4, 2024
Lux gives me peace of mind knowing that my customers are always getting the help they need, no matter the time of day. It's a valuable addition to my Shopify store.
April 26, 2024
Lux lets you personalize the responses, The more customer interactions it processes, the better it gets at answering their questions.
April 18, 2024
Thanks to the Lux support team, I got the app set up without any hassle. Their guidance made it simple, and the app itself is easy to use now. Couldn't have done it without their help.
April 14, 2024
Installation was smooth, and the app does what it describe. Overall, it seems like Lux AI is a valuable addition to your store!
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