All reviews

Rating Breakdown

  • 5
    100% (25 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Nov. 20, 2024

Setup was quick, and we had our FAQs uploaded in no time. LUX Ai is user-friendly and effective for answering repetitive questions.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

The AI quickly understood our FAQs and handles them with high accuracy. It’s saved us a lot of time and effort, and we’re getting great feedback from customers about the fast responses! Thanks

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 10, 2024

This app has helped us cut down on repetitive tasks by automating answers to common questions. Now, our team can focus on more detailed issues. Excellent investment for any online store!

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 4, 2024

The AI responds to questions with surprising accuracy. It’s easy to update responses if we make changes to our products, and customers get clear, instant replies.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 5, 2024

My store is new, so there aren't tons of emails yet, but Lux helps sort them out and suggests responses. It’s convenient, especially when I’m busy with other tasks.

Store

Dormico

Using app

26 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 23, 2024

I recently started using Lux for my store. It's nice that it helps organize customer emails and gives me suggested replies. I still review everything, but it saves some time.

Using app

23 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 15, 2024

I was surprised at how easy Lux was to set up. Lux lets you personalize the responses to fit your brand voice and policies. The customers appreciate the quick and helpful responses.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 7, 2024

A big plus is that Lux integrates well with my other Shopify apps. This makes managing customer support even more efficient.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 24, 2024

Love this app! It integrates perfectly with my store and handles common customer questions automatically. This saves me a lot of time and effort.

Using app

19 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

I like that Lux is constantly learning and improving. The more customer interactions it processes, the better it gets at answering their questions.

Using app

3 months

Total reviews

8

Average rating

5.0

5 / 5 Share

July 24, 2024

So far, this app has been very helpful and the customer service has also been excellent.

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 22, 2024

Lux is my new favorite Shopify app! It replies to customer emails with detailed responses that fit my store's policies perfectly. It's like having a customer service team.

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

July 6, 2024

At first, I wasn't sure about a robot answering emails. But Lux is amazing! It uses my words and keeps things friendly, just like I would. My thumbs are super happy!

Store

FitBros

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 4, 2024

Lux gives me peace of mind knowing that my customers are always getting the help they need, no matter the time of day. It's a valuable addition to my Shopify store.

Using app

3 months

Total reviews

10

Average rating

5.0

5 / 5 Share

April 26, 2024

Lux lets you personalize the responses, The more customer interactions it processes, the better it gets at answering their questions.

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 18, 2024

Thanks to the Lux support team, I got the app set up without any hassle. Their guidance made it simple, and the app itself is easy to use now. Couldn't have done it without their help.

Using app

4 months

Total reviews

8

Average rating

5.0

5 / 5 Share

April 14, 2024

Installation was smooth, and the app does what it describe. Overall, it seems like Lux AI is a valuable addition to your store!

Using app

4 months

Total reviews

8

Average rating

4.9

5 / 5 Share

April 11, 2024

Honestly, Lux takes the stress out of customer support. It categorizes and prioritizes inquiries, so I can focus on the important ones first. Love the feeling of being in control!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 25, 2024

This app Ai support deals with customer queries effortlessly, giving you more time to grow. You can tailor it to match your store policies. Plus, it sorts messages by priority, making your job easier. It's a must-have!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 20, 2024

I've been using Lux for a while now, it is easy to use and definitely improved the efficiency of my customer support operations.

Using app

4 months

Total reviews

5

Average rating

5.0