Lux ‑ E‑Mail Support AI
Lux - Customer Support AI
Rating
5.0
feedback
24
chart
#3,181
All reviews
Rating Breakdown
Nov. 13, 2024
The AI quickly understood our FAQs and handles them with high accuracy. It’s saved us a lot of time and effort, and we’re getting great feedback from customers about the fast responses! Thanks
Nov. 10, 2024
This app has helped us cut down on repetitive tasks by automating answers to common questions. Now, our team can focus on more detailed issues. Excellent investment for any online store!
Nov. 4, 2024
The AI responds to questions with surprising accuracy. It’s easy to update responses if we make changes to our products, and customers get clear, instant replies.
Oct. 5, 2024
My store is new, so there aren't tons of emails yet, but Lux helps sort them out and suggests responses. It’s convenient, especially when I’m busy with other tasks.
Sept. 23, 2024
I recently started using Lux for my store. It's nice that it helps organize customer emails and gives me suggested replies. I still review everything, but it saves some time.
Sept. 15, 2024
I was surprised at how easy Lux was to set up. Lux lets you personalize the responses to fit your brand voice and policies. The customers appreciate the quick and helpful responses.
Sept. 7, 2024
A big plus is that Lux integrates well with my other Shopify apps. This makes managing customer support even more efficient.
Aug. 24, 2024
Love this app! It integrates perfectly with my store and handles common customer questions automatically. This saves me a lot of time and effort.
Aug. 21, 2024
I like that Lux is constantly learning and improving. The more customer interactions it processes, the better it gets at answering their questions.
July 24, 2024
So far, this app has been very helpful and the customer service has also been excellent.
July 22, 2024
Lux is my new favorite Shopify app! It replies to customer emails with detailed responses that fit my store's policies perfectly. It's like having a customer service team.
July 6, 2024
At first, I wasn't sure about a robot answering emails. But Lux is amazing! It uses my words and keeps things friendly, just like I would. My thumbs are super happy!
May 4, 2024
Lux gives me peace of mind knowing that my customers are always getting the help they need, no matter the time of day. It's a valuable addition to my Shopify store.
April 26, 2024
Lux lets you personalize the responses, The more customer interactions it processes, the better it gets at answering their questions.
April 18, 2024
Thanks to the Lux support team, I got the app set up without any hassle. Their guidance made it simple, and the app itself is easy to use now. Couldn't have done it without their help.
April 14, 2024
Installation was smooth, and the app does what it describe. Overall, it seems like Lux AI is a valuable addition to your store!
April 11, 2024
Honestly, Lux takes the stress out of customer support. It categorizes and prioritizes inquiries, so I can focus on the important ones first. Love the feeling of being in control!
March 25, 2024
This app Ai support deals with customer queries effortlessly, giving you more time to grow. You can tailor it to match your store policies. Plus, it sorts messages by priority, making your job easier. It's a must-have!
March 20, 2024
I've been using Lux for a while now, it is easy to use and definitely improved the efficiency of my customer support operations.