Holytrinity Community Sydney review for Bonify Customer Account Fields
Nov. 26, 2024
I uninstalled this app but was still charged. I can't contact the developer for an explanation
You contacted us, asked for a refund, we explained how Shopify handles billing, and granted the refund even though we were not obligated to. You did, in fact, connect with us immediately, and did, in fact, get an explanation, then left this inaccurate review afterward even though you were treated kindly, with fairness and generosity. Final charges appeared on your bill after uninstall. Please review Shopify's app charges guidelines for details on how Shopify handles billing cycles. https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps#subscriptions
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Deleted on Shopify: June 2, 2025, 9:20 a.m.